Appex Legends Crashing to Desktop without Error p2

by AyumiShinozaki0
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Original Post

Appex Legends Crashing to Desktop without Error p2

[ Edited ]
★ Apprentice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 970
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? AyumiShinozaki0
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. n/a
Which Legend were you playing (if applicable)? any
Which Legends were your squad mates using (if applicable)? any
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. it will crash
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. n/a
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3-6
When did this happen? (dd.mm.yy hh:mm) 2/15/2019 10:34AM CST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Crash to desktop.
What should be happening instead? n/a
Steps: How can we find the bug ourselves? i provide the log from my event viewer when it crash.

Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x55c0
Faulting application start time: 0x01d4c5469ad006f4
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 5c91a0fb-f209-4258-9182-d4e65883c5f3
Faulting package full name:
Faulting package-relative application ID:

 

Fault bucket 120792870519, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: bad_module_info
P2: 0.0.0.0
P3: 00000000
P4: unknown
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: 0000000000000000
P9:
P10:

Attached files:
\\?\C:\Users\Desiree\AppData\Local\Temp\WERFCD2.tmp.WERDataCollectionStatus.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC73.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC93.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC90.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCCF.tmp.txt

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 5c91a0fb-f209-4258-9182-d4e65883c5f3
Report Status: 268435456
Hashed bucket: 2fa587f61571ffe999423f2b2f32e164
Cab Guid: 0

 

 

according respawn post their reddit. 

https://www.reddit.com/r/apexlegends/comments/ar55zj/2152019_an_update_from_respawn/

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