Appearing as wrong username [ Edited ]

[_The_Kitty_Guy_]

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? TheKittyGuy16
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Firing Range, in a game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just got in the game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? One
When did this happen? (dd.mm.yy hh:mm) 05.01.2021 14:52 EST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? My username in game doesn’t appear correctly
What should be happening instead? My username should appear as TheKittyGuy16
Steps: How can we find the bug ourselves? Go into a game and take a look at your username. It may be different than your actual username.

‌

This is a brand new bug that came with Fight Night.

EDIT: I found out that all the usernames that I appear as in the Firing Range are names of banned accounts.

[EA_Kent · Accepted solution]

Hey everyone, 

It looks like this issue should be fixed now. If you're still seeing any cases where your in-game username is incorrect please let me know. 

Thanks!

/Kent

[PolliniRRR]

Same thing. I have 5 different names today and I thought somebody hacks my account, but nope. Between yesterday and today, my name appeared properly in 2 times. The other times I have to rechecked if It was an error or something.

[EA_Kent]

Hey there. 

That's definitely strange. Did you ever change your Gamertag on that account? Is it showing up as a different Gamertag linked up with the same EA Account? 

/Kent

[iAndrick]

@_The_Kitty_Guy_ so did i; it only does it when im in firing range, but i have a feeling that my account has been hacked. Its happend to me twice so far

[iAndrick]

No I’ve never changed the username 

[Draconic_ERROR]

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? ATOM1C ERROR
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Legends tab. Gibraltar. Banners. Frame.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Was looking at new items.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 07/01/21 06:40pm EST
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? When looking at banner frame someone else’s gamer tag is shown
What should be happening instead? The right name shown
Steps: How can we find the bug ourselves? Let your account time out and return to title screen then log in. Go to legends, pick any legend and go to banners. See if name shown matches account name. Logging out and back in fixed it.

‌

The name that was showing was LGY_Kyle10fps.
I don’t know this person. As I was writing this, the bug happened again.

this time the name that was shown was HunchoSET.

[MasterClapper101]

@iAndrickthis just happened to me for the first time a few mins ago, so its probably something to do with the update.

[_The_Kitty_Guy_]

@EA_Kent No. Never changed it. For reference, here’s a picture. My name should be TheKittyGuy16 (i’m on Xbox)

[EA_Kent]

Thanks for the updates, everyone. I'll pass this along for a look. 

/Kent

[EA_Kent]

Just to confirm, is everyone here playing on Xbox, or is anyone seeing this happening on other platforms as well? 

/Kent