App crashing after 3 seconds (1/6/17)

by TheRedRobin53
Reply

Original Post

App crashing after 3 seconds (1/6/17)

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version 9.3.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 385-584-436
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug The app continually crashes after 3 seconds whenever I log in. My push notifications are screwy, too. I've been unable to get on since yesterday morning. I'm rather disappointed at the lack of help I've been getting. I've reported it as a bug, posted in similar threads here, and still bupkus. I'd hate to have to quit because I'm the only one in my guild that can launch raids now. If I'm gone, 48 other players are also screwed by a glitch in the programming.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

Seems my push notifications are also affected.
image.png
image.png
Message 1 of 2 (168 Views)

Re: App crashing after 3 seconds (1/6/17)

Community Manager (retired)
Can you please reinstall the game? That should solve this issue. Thank you.
Message 2 of 2 (134 Views)