Apex settings wont save from session to session

by Unboundhydra6
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Original Post

Apex settings wont save from session to session

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 7 2700x Eight-Core
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? Unboundhydra6
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. none
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Setting new key bindings.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? every time I set my video settings and new key binding they reset when ever the game reloads
What should be happening instead? the key binds and video settings should save.
Steps: How can we find the bug ourselves? not sure I one day tried to change my key binds and it doesn't work.

I tried to flush my DNS doesn't work. I tried to find the config file and doesn't work. I uninstalled and reinstalled Origins and Apex twice I cleared the origin cache.

Message 1 of 3 (258 Views)

Re: Apex settings wont save from session to session

Community Manager
@Unboundhydra6 Can you allow Apex and Origin through any security on your device, and run them as admin to test if your settings will save?

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Message 2 of 3 (234 Views)

Re: Apex settings wont save from session to session

★ Novice

No I tried it and it still doesn't work 

Message 3 of 3 (214 Views)