Apex legends missing content

by zXSoulReaper_
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Original Post

Apex legends missing content

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? zXSoulReaper_-
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was in the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Start of season 3
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I can’t see the skydive trail in the option menu
What should be happening instead? I should have a diamond skydive trail
Steps: How can we find the bug ourselves? I don’t know look at my profile

So my problem is that, I just realised that i hit diamond rank in season 2 and i didn’t receive my diamond skydive trail. In the following pictures you are going to be able to see the proof, i already texted with someone in a Support live chat and he said i should address the problem here, because they can’t add anything to the game from last season. I’m gonna add the picture of the conversation as well.

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