November 2019 - last edited November 2019
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? ApeX_MoDs_YT
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lava city
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running to my teammate
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Around 6
When did this happen? (dd.mm.yy hh:mm) 11.19.2019
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes and i get the an error has occured in the following application error it bluescreens
What should be happening instead? No more crashes on main accounts
Steps: How can we find the bug ourselves? I play on my main account and i bluescreen
Solved! Go to Solution.
November 2019
Something that may help is to boot your console in Safe Mode and then choose Option 5, Rebuild Database:
Let us know if this has any effect, thanks.
November 2019
November 2019
Something that may help is to boot your console in Safe Mode and then choose Option 5, Rebuild Database:
Let us know if this has any effect, thanks.
March 2020
What can I do to stop the blue screen from happening a lot in apex kegends ps4 I tried alot of way to fix it but nothing worked. Thanks for your help
March 2020
These blue screens are ridiculous on ps4. It's like they don't care about us console players cause if they cared they would have been looking at their tweets I been send them on Twitter. I send in a lot about this issue. It's taking almost the whole season to fix this problem. I feel like cussing them out cause it shouldn't take them 2 months to fix this issue since the season started. The game is literally unplayable. I lose rank points when I blue screen which is *. I shouldn't be penalized for that. I can't even play a full match. I can't even stream my game from the PS4 cause every time I blue screen it Automatically shut off the stream. Respawn is trash company and that why you almost went bankrupt and you respawn developers probably beg to be bought by EA cause you developers know it wasn't going to well for you guys
September 2020
Facts I’ve crashed at least 200 times and it’s been happening since season 5 I’ve done all of the stuff like rebuild software