Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? AttackOnLiz
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In game or after finishing a game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. In a match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 10.11.19 04:00 EST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? The game crashes at certain times mid-game or after finishing a game.
What should be happening instead? The game should not be crashing when in a match or after finishing a match. It impacts the team if you leave a game because you disconnected.
Steps: How can we find the bug ourselves? Run tests on how often a crash happens mid game or after a game. Figure out what triggers it.
My game crashes when I’m in the middle of a match or in the match summary menu. Many people have had this problem and it impacts gameplay. Half of the time, I do not know if my teammate has disconnected voluntarily or because their game crashed.