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Apex crash PC

by FallenOnMyRifle
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Original Post

Apex crash PC

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number rtx 2080
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? a
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. a
Which Legend were you playing (if applicable)? a
Which Legends were your squad mates using (if applicable)? a
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. a
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? a
When did this happen? (dd.mm.yy hh:mm) a
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? a
What should be happening instead? a
Steps: How can we find the bug ourselves? a

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number rtx 2080
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? fallenonmyrifle
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. EmKateJones
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Octane
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in between repulsar and water treatment, opened a loot bin. crash
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. opennined loot bin
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 14.04.2019 9:10pm AEST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? game crash
What should be happening instead? game run, game no crash
Steps: How can we find the bug ourselves? just updated to the latest nvidia drivers (425.31) maybe caused by that?

Message 1 of 3 (89 Views)

Re: Apex crash PC

Community Manager

@FallenOnMyRifle 

 

As you suspect the issue may be caused by your recent video driver update, you can test by reverting to the previous driver set.

 

Thanks.

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Message 2 of 3 (74 Views)

Re: Apex crash PC

★★★★ Novice

It loaded the previous crash report from months ago in the text, because as usual when i went to submit the button wasnt working anymore and i had to reload the page. the file attatched is from this recent crash though. I have tried every driver from 417 through to 430 since that particular crash over a month ago. It still crashes many times a day, half the time it doesnt even generate a crash report. I just want the game to stop crashing all the time, even Anthem doesnt crash and its a mess.

Message 3 of 3 (62 Views)

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