Apex Server Side Issues

by DesmoPlex
Reply

Original Post

Apex Server Side Issues

[ Edited ]
★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GtX 1050
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? DesmoPlex
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. All of the mp
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just playing the damn game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Idk it started about a week ago and iv been playing for a year
When did this happen? (dd.mm.yy hh:mm) about 1/10/20
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game freezes and goes in slow motion.I get a latency symbol and a prediction error symbol.
What should be happening instead? The game should be working without any lag
Steps: How can we find the bug ourselves? Im 80% sure that this is a server problem.I live in oregon so i use their servers. So please fix their servers.Most of my friends that live in the same town as me get this problem aswell!

I tried everything to fix this [profanity removed - CM] issue I updated my drivers,checked my internet (im running 50 up and 25 down),chekced my fps (flawlessly running at 60FPS),flushed my dns,defraged my hardrive,and resey my internet.

and still nothing

Message 1 of 6 (583 Views)

Re: Apex Server Side Issues

Community Manager

Hi there, @DesmoPlex.

 

Let's see if we can find out why you're suddenly lagging in Apex. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png
Message 2 of 6 (533 Views)

Re: Apex Server Side Issues

★★ Novice

This did not help.I did everything you said and yet im still getting bad lag

Message 3 of 6 (509 Views)

Re: Apex Server Side Issues

Community Manager

@DesmoPlex 

 

Thanks for trying. We'll keep working on this. Are you on a wired or wireless connection?

Aljo.png
Message 4 of 6 (486 Views)

Re: Apex Server Side Issues

★★ Novice

wireless but i get 50 down and 25 up flawlessly

so i shouldnt be having a problem

Message 5 of 6 (459 Views)

Re: Apex Server Side Issues

Community Manager

@DesmoPlex 

 

Can you switch to a wired connection or is your router too far away?

Aljo.png
Message 6 of 6 (428 Views)