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Apex Packs not received after leveling up

by MurrManJr
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Original Post

Accepted Solution

Apex Packs not received after leveling up

★★★★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? MurrManJr
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. lobbyu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. returning to lobby
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Happened during multiple times
When did this happen? (dd.mm.yy hh:mm) 06/02/19 and 07/02/19
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Apex packs are not received.
What should be happening instead? receiving rewards for leveling up.
Steps: How can we find the bug ourselves? reward us the packs.

When I level up I do not receive my apex packs. This does not happen every level but has happened a few times I have leveled up. All were from levels +20. I still receive my legend tokens, but no packs.

Message 1 of 62 (17,270 Views)

Accepted Solution

Re: Apex Packs not received after leveling up

[ Edited ]
★★★★ Novice

It tells you what your next level reward is.

 

Not every level after 20 has packs as a reward for leveing up.

 

 

EDIT: You get 45 Apex Crates from level 1-100

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Message 17 of 62 (16,183 Views)

All Replies

Re: Apex Packs not received after leveling up

★★★★ Newbie
Same thing here on PC.
Message 2 of 62 (17,241 Views)

Re: Apex Packs not received after leveling up

★★★★ Novice

I'm guessing that at level 20 and beyond they alternate between 600L and pack + L credits. Which makes no sense since it takes longer to gain 18k xp. If this isn't the case than EA owes me some packs!

Message 3 of 62 (17,226 Views)

Re: Apex Packs not received after leveling up

★★★★ Novice

Did not get apex pack at level 22

Message 4 of 62 (17,181 Views)

Re: Apex Packs not received after leveling up

★★★★ Newbie

I'm on Xbox and when I got to 22 I did not get an Apex pack. At least it's not just me.

Message 5 of 62 (17,174 Views)

Re: Apex Packs not received after leveling up

★★★★ Novice

it's intented. not a bug

Message 6 of 62 (17,149 Views)

Re: Apex Packs not received after leveling up

★★★ Newbie

comigo aqui no pc aconteceu a mesma coisa

Message 7 of 62 (17,107 Views)

Re: Apex Packs not received after leveling up

★★★★ Novice

Same here on PC. Got to lvl 22, received the tokens but no pack.

Message 8 of 62 (16,805 Views)

Re: Apex Packs not received after leveling up

★★★★ Novice

Also didn't receive my apex pack at level 22 on Xbox one.

Message 9 of 62 (16,772 Views)

Re: Apex Packs not received after leveling up

★★★★ Novice

i just played 2 matches and i didn't get all the XP 

wtf EA

Message 10 of 62 (16,748 Views)

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