Apex Legends not updating stats of kills and wins

by razerdirewolf
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Original Post

Apex Legends not updating stats of kills and wins

★ Novice

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? razerdirewolf
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Bangalore, Caustic
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the lobby after the game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in the lobby after we won a game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 19.06.2019, 22.00
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Kills or wins are not updated. Out of all the games i payed had 10 kills and one win but it did not update on my stats but i have the badges that i received from winning the game
What should be happening instead? n/A
Steps: How can we find the bug ourselves? N/A

n/a

Message 1 of 3 (1,080 Views)

Re: Apex Legends not updating stats of kills and wins

★★★ Apprentice

Hello @razerdirewolf ,
Probably the stat trackers don't count your kills and wins, because you check the Season 1 stat trackers and the Season 1 has ended a few days ago, so you will not receive any kills, wins and damage done to your Season 1 stats. Please, can you let me know that, which badge have you received for winning the game?

 

Message 2 of 3 (942 Views)

Re: Apex Legends not updating stats of kills and wins

★★ Novice
@surfFreeman how can I configure the season? My stats are not updated, too. I am using https://apex.tracker.gg/profile/pc/epevik and it looks like it got stuck at season 5, in which I started to play Apex.
Message 3 of 3 (424 Views)