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Apex Legends crashes continue after the update

by blu_duck182
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Original Post

Re: Apex Legends crashes continue after the update

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD RX480
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? 5rock4
Which Legend were you playing (if applicable)? Wraith, but crashes with any character
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Near bridges
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running towards a building
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 19.03.2019 16:25
How often does the bug occur? Very often. 75%-90%
How severe is your issue? Cannot play a full match.
What happens when the bug occurs? Game crashes to desktop, sometimes it hangs before that, sometimes just quits
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? No idea. Crashes happen in game. Random.

 

crash:
{
	R5Apex: 000000000035A6E6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
	KERNELBASE: 00000000000EBDD0
	ntdll: 00000000000A3167
	ntdll: 000000000008B5E6
	ntdll: 000000000009F7DD
	ntdll: 000000000000D856
	ntdll: 000000000009E70E
	R5Apex: 000000000035A6E6
	R5Apex: 00000000004C04BD
	R5Apex: 00000000004BFEA6
	R5Apex: 00000000004C0297
	R5Apex: 00000000004BEAB7
	R5Apex: 00000000004C0852
	KERNEL32: 0000000000013DC4
	ntdll: 0000000000073691
}
registers:
{
	rax = 0x01000001
	rbx = 0x00007FF66727E5F0
	rcx = 0x00007FF64D4A6CF8
	rdx = 0x0000017EA098D4B0
	rsp = 0x0000000A69DAE2A0
	rbp = 0x00007FF64D4A6CF8
	rsi = 0x0000017EA098D4B0
	rdi = 0         
	r8  = 0x0000000A69DAE300
	r9  = 0x0000000A69DAE2F0
	r10 = 2047   // 0x000007FF
	r11 = 0x00007FF66827F540
	r12 = 8         
	r13 = 0         
	r14 = 131       
	r15 = 64        
	rip = 0x00007FF6417EA6E6
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
Message 61 of 569 (456 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Same for me, just adding to the pile of logs.
Platform: PC
AMD or Nvidia Model Number: 
EVGA GeForce GTX 970

Enter RAM memory size in GB: 16 GB

Message 62 of 569 (455 Views)

Re: Apex Legends crashes continue after the update

★★★★ Newbie

also crashing report attached

Message 63 of 569 (442 Views)

Re: Apex Legends crashes continue after the update

★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD RX480 8G
Enter RAM memory size in GB 16GB Patriot DdR3 1333
What is your gamertag/PSN ID/EA Account name? VicariousClouds
Which Legend were you playing ? I play Bloodhound, Pathfinder, Bangalore, Wraith, happens on any and all. Ive noticed no pattern.
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Near bridges
What were you doing when the issue occurred? Any actions, noticed no patterns. Completely random crashes.
Did your squad mates also experience the issue? Few friends have an issues, lots dont. Not specifically in my group at the times of crashes.
How many matches had you played in a row before the issue occurred? I've gotten at little as back to backs, up to 10 games. Currently on the new patch, its been 2-4 games. Some stutter, some are smooth. 
When did this happen? At random from launch.
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes to desktop, sometimes it hangs before that, sometimes just quits.
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? No idea, it's random, but I'm going to post the contents of the apex_crash.txt, in the compose box bellow, hope it helps.

 

The only thing I've noticed that helps is locking the game at 75, but I've had it crash once in a while aswell with it locked. I've also lowered it down as low as 50 in small increments with similar outcomes. Crashing after a few games. I've gone as far back as December 7th, 2018 for GPU drivers. Done anything and everything to "optimize/fix" the game. I've followed all the guides and all the steps, a lot of which I've already have disabled from past games such as DVR and so on. 

 

CPU: 4690k @4.5 1.3v (55C max in full load games)

CPU COOLER: Thermaltake Floe Dual Riing RGB 280

MOBO: Asus Gryphon x87

RAM: Patriot DDR3 1333 16g (4x4)

GPU: MSI Rx480 8G (factory speeds)(65-70c Max on full loads)

PSU: Rocketfish 900w

 

Message 64 of 569 (441 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

While being respawned

Message 65 of 569 (438 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Sometimes the game crashes without error and there is no new "apex_crash.txt" in my documents folder. 

Message 66 of 569 (431 Views)

Re: Apex Legends crashes continue after the update

★★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number: Nvidia GeForce GTX 980 Ti
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? 1_2_dadome
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Mirage, but crashes with any character
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Anywhere.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just landed, but has happened in many different situations.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Almost any match.
When did this happen? (dd.mm.yy hh:mm) 19.03.2019 18:01 EST
How often does the bug occur? Often (50-100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes to desktop, sometimes it hangs before that, sometimes just quits
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? No idea, it's random, but I'm going to post the contents of the apex_crash.txt, in the compose box bellow, hope it helps

 

Message 67 of 569 (418 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD RX580+Nitro 8G
Enter RAM memory size in GB 16GB Patriot DdR3 1333
What is your gamertag/PSN ID/EA Account name? G0ODTIMES
Which Legend were you playing? Doesnt matter what im playing.
Where did the issue occur? While being Respawned
Which part of the map or menu were you in? Coming off the respawn ship
Did your squad mates also experience the issue? Sometimes
How many matches had you played in a row before the issue occurred? I've gotten at little as back to backs, up to 10 games. Currently on the new patch, its been 2-4 games. Some stutter, some are smooth.
When did this happen? Mid game
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes, the crash to desktop
What should be happening instead? THE GAME SHOULD BE STABLE (what kind of question is this)
Steps: How can we find the bug ourselves? Play the game.

Message 68 of 569 (412 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Platform: PC
AMD or Nvidia Model Number: 
EVGA GeForce GTX 1070

Enter RAM memory size in GB: 16 GB

Message 69 of 569 (411 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

thanks guys, it feels good that i'm not not the only one. the frequency of the crashes are roughly the same for me, but i noticed, that my teammates crash more often .i really hope this gets fixed. i really like this game, this is the first game i spent money on the battlepass lol .wish u guys the best

Message 70 of 569 (388 Views)

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