Apex Legends crashes EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019

by blu_duck182
Reply

Original Post

Re: Apex Crash report

★ Novice
 
 

Product: Apex Legends
Platform: PC
Please specify your platform model.
AMD or Nvidia Model Number Radeon RX580 8GB
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? SinfulTengu
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Octane, but will crash with any character
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. South of Skulltown
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running in general
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? None, have crashed everytime I tried to play
When did this happen? (dd.mm.yy hh:mm) 04/05/19 00:20
How often does the bug occur? Very frequently, a good 90% of the matches I play in, happens early and late game.
How severe is your issue? Major, unplayable
What happens when the bug occurs? Game stutters,then crashes to desktop
What should be happening instead? Not crash.

Steps: How can we find the bug ourselves? Play the game, I guess

Message 561 of 587 (2,140 Views)

Re: Apex Crash report

★ Novice

same here:

 

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_ACCESS_VIOLATION(write): FFFFFFFFFFFFFF8C
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x00000044945BBF00
rcx = 0
rdx = 32
rsp = 0x000000449440F3F0
rbp = 179
rsi = 0x00000187F64E7B40
rdi = 1913 // 0x00000779
r8 = 0
r9 = 23513 // 0x00005BD9
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x00000186875066B0
rip = 0x00007FF777372DCA
xmm0 = [ [3.5993168e+14, 0, 0, 0], [0x57A3AD90, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1.71396e+15, 0, 0, 0], [0x58C2DACD, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7619033, 0, 0, 0], [0x40B86183, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [2.0738915e+15, 0, 0, 0], [0x58EBC630, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1.1260128e+08, 0, 0, 0], [0x4CD6C518, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [1.1260128e+08, 0, 0, 0], [0x4CD6C518, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [685584, 1218816, 1904400, 3732624], [0x49276100, 0x4994C800, 0x49E87880, 0x4A63D240] ]
xmm9 = [ [30470400, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4BE87880, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.40000001, 0, 0, 0], [0x3ECCCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 562 of 587 (2,065 Views)

Why does my apex keep crashing?

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 1080ti Aorus xtreme
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? s0_sour
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? all
Which Legends were your squad mates using (if applicable)? all
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. all
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. walking
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0 every game
When did this happen? (dd.mm.yy hh:mm) everyday
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? i hear a windows ding then it crashes and says view crash file in the document
What should be happening instead? not crashing
Steps: How can we find the bug ourselves? tell me why i keep crashing and ill fix it. i have tried turning my over clock down to stock on the card and on processor does not help. tried installing the game on an nvme m.2 and a ssd error still occurs

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 1
rbx = 0x000000C9C1F57380
rcx = 0
rdx = 4
rsp = 0x000000C9CC16F960
rbp = 113
rsi = 0x000002BC6B4A1B20
rdi = 1891 // 0x00000763
r8 = 0
r9 = 96472 // 0x000178D8
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000002B9ABC100D0
rip = 0x00007FF61C392DCA
xmm0 = [ [9214252, 0, 0, 0], [0x4B0C992C, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [43877384, 0, 0, 0], [0x4C276102, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [3.1061695, 0, 0, 0], [0x4046CB7B, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [28621028, 0, 0, 0], [0x4BDA5C72, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [24470608, 0, 0, 0], [0x4BBAB228, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [24470608, 0, 0, 0], [0x4BBAB228, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1904400, 4284900, 3.4028235e+38, 3.4028235e+38], [0x49E87880, 0x4A82C3C8, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 563 of 587 (1,984 Views)

Re: Apex Legends crashes continue after the update

★★★★ Apprentice

Again

Message 564 of 587 (2,000 Views)

Re: Apex Legends crashes continue after the update

★ Novice
gtx 1060 , i78750H

crash:
{
module@00007FF915430000: 00000000006B77E8
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000008
}
cpu: "Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
module@00007FF915430000: 00000000006B77E8
module@00007FF915430000: 00000000006B7FD3
module@00007FF915430000: 00000000006B7BC4
module@00007FF915430000: 00000000006B908D
module@00007FF915430000: 00000000006D1146
module@00007FF915430000: 000000000053A553
module@00007FF915430000: 000000000053A5DF
module@00007FF915430000: 000000000046F9F1
module@00007FF915430000: 00000000003BFCCA
module@00007FF915430000: 00000000001C2F3A
module@00007FF915430000: 0000000000E2A4B2
module@00007FF915430000: 0000000000DA705B
module@00007FF915430000: 000000000037A529
module@00007FF915430000: 000000000019A8F6
module@00007FF915430000: 0000000000451D25
module@00007FF915430000: 00000000004EE5B7
module@00007FF915430000: 00000000012A066C
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0
rbx = 0x0000027449CA5A38
rcx = 2644 // 0x00000A54
rdx = 0
rsp = 0x000000F0C90BD490
rbp = 0
rsi = 0x000000F0C90BD770
rdi = 0x0000027449CA5A38
r8 = 6208 // 0x00001840
r9 = 262 // 0x00000106
r10 = 0x0000027449CCFE60
r11 = 31
r12 = 31
r13 = 3968 // 0x00000F80
r14 = 0x0000027449CD0E10
r15 = 0x0000027449CD0E60
rip = 0x00007FF915AE77E8
xmm0 = [ [1657679, 8.8001544e-43, 0, 0], [0x49CA5A78, 0x00000274, 0x00000000, 0x00000000] ]
xmm1 = [ [1659863, 8.8001544e-43, 0, 0], [0x49CA9EB8, 0x00000274, 0x00000000, 0x00000000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
Message 565 of 587 (1,989 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

Non stop crashing for the last 2 days.  Usually without any errors.  This time I got a crash report.

 

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x0000006528F03640
rcx = 0
rdx = 4
rsp = 0x0000006531C0F820
rbp = 1031 // 0x00000407
rsi = 0x00000203DA98D380
rdi = 1905 // 0x00000771
r8 = 0
r9 = 140955 // 0x0002269B
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x00000201B46C41F0
rip = 0x00007FF728292DCA
xmm0 = [ [7560000, 0, 0, 0], [0x4AE6B680, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [36000000, 0, 0, 0], [0x4C095440, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [4.9344201, 0, 0, 0], [0x409DE6C5, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [37304216, 0, 0, 0], [0x4C0E4DE6, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [6255786, 0, 0, 0], [0x4ABEE954, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [6255786, 0, 0, 0], [0x4ABEE954, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1218816, 2742336, 3.4028235e+38, 3.4028235e+38], [0x4994C800, 0x4A276100, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 566 of 587 (1,987 Views)

Re: Apex Legends crashes continue after the update

★★★★★ Newbie

This game is still broken I don't think they even know how to fix it.........Game crashes if the game last more then 5-10 min

 

 

 

crash:
{
R5Apex: 00000000002F2E2A
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000004
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000E1C42
ntdll: 000000000009FB33
ntdll: 00000000000828A6
ntdll: 0000000000093F1D
ntdll: 0000000000054897
ntdll: 00000000000930AA
R5Apex: 00000000002F2E2A
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004C10F9
R5Apex: 00000000002F3C58
R5Apex: 00000000006612A9
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 00000000000013D2
ntdll: 0000000000015454
}
registers:
{
rax = 197948 // 0x0003053C
rbx = 0x00000047F484BF80
rcx = 255
rdx = 1
rsp = 0x00000047F4B4BFA0
rbp = 468 // 0x000001D4
rsi = 0x00000048DA4F59E0
rdi = 1
r8 = 0x00000047D85946D0
r9 = 468 // 0x000001D4
r10 = 1
r11 = 0x00007FF7EC1C5B80
r12 = 468 // 0x000001D4
r13 = 447828 // 0x0006D554
r14 = 1
r15 = 0x00000047D73C5C90
rip = 0x00007FF7C75C2E2A
xmm0 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm1 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm2 = [ [11.04, 0, 0, 0], [0x4130A3D7, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.2090838e+12, 0, 0, 0], [0x538CC181, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [9.1633869e+08, 0, 0, 0], [0x4E5A78E0, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [inf, inf, 0, inf], [0x7F800000, 0x7F800000, 0x00000000, 0x7F800000] ]
xmm6 = [ [9.1633869e+08, 0, 0, 0], [0x4E5A78E0, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.80000001, 0, 0, 0], [0x3F4CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 567 of 587 (1,941 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Still crashing. :/
Apparently Respawn fixed errors for other people, so I'm still hoping. 

Message 568 of 587 (1,870 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

And another. Frown

Message 569 of 587 (1,799 Views)

Re: Apex Legends crashes continue after the update

★★ Novice

Same is happening to me game is constantly crashing its not playable I though its onli me but I guess no plz hellp

Message 570 of 587 (2,667 Views)