Apex Legends crashes EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
by blu_duck182Original Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 1080TI
Enter RAM memory size in GB 32Gb
What is your gamertag/PSN ID/EA Account name? Kgillers
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline, but crashes with any character
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Near bridges
What were you doing when the issue occurred? Moving towards the market. However, it happens randomly all across the map at random times during a match.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2, occurs randomly. Sometimes after 1 match, sometimes after 8.
When did this happen? (dd.mm.yy hh:mm) 04.04.2019 1746 pacific
How often does the bug occur? Often (50-99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes and crashes completely.
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? I have changed graphics card drivers, modified overclocking. Closed and opened background programs. Restarted. Unistalled Apex, reinstalled Apex, had orgin search for errors in Apex. Unistalled and reinstalled Microsoft Visual C++
sad
crash twice a day
crash:
{
R5Apex: 00000000002F2AC8
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000E95B0
ntdll: 00000000000A88CF
ntdll: 0000000000091196
ntdll: 00000000000A4ECD
ntdll: 0000000000026058
ntdll: 00000000000A3DFE
R5Apex: 00000000002F2AC8
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000011FE4
ntdll: 000000000006CB81
}
registers:
{
rax = 0
rbx = 0x00000058D30CC020
rcx = 668 // 0x0000029C
rdx = 32
rsp = 0x00000058D2F1F6F0
rbp = 668 // 0x0000029C
rsi = 0x0000020C758FDEE0
rdi = 0x0000020B3125C1E1
r8 = 0
r9 = 24310 // 0x00005EF6
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x0000020B129D7D90
rip = 0x00007FF74AA72AC8
xmm0 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7597861, 0, 0, 0], [0x40B8502B, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.2095556e+12, 0, 0, 0], [0x538CCF91, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [4.444649e+08, 0, 0, 0], [0x4DD3EFF8, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [4.444649e+08, 0, 0, 0], [0x4DD3EFF8, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1542564.3, 2742336.5, 4284901, 8398405], [0x49BC4D22, 0x4A276102, 0x4A82C3CA, 0x4B002645] ]
xmm9 = [ [68558416, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4C82C3CA, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.60000002, 0, 0, 0], [0x3F19999A, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1553899726
apex legend crash file
