There are some other troubleshooting steps we can try which may help with this.
\n\nA good place to begin would be with the basic and advanced connectivity steps over at the EA Help website. If you're still running into the same issues after that please let me know. Thanks!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2022-02-25T13:22:15.806-08:00","lastPublishTime":"2022-02-25T13:22:15.806-08:00","metrics":{"__typename":"MessageMetrics","views":5659},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":42,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:5450494":{"__typename":"ModerationData","id":"moderation_data:5450494","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5450494":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1621210"},"id":"message:5450494","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-bug-reports-archive-en/message:5450492/message:5450494","revisionNum":1,"uid":5450494,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:5450493"},"conversation":{"__ref":"Conversation:conversation:5450492"},"subject":"Re: Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450494"},"body":"Hello @EA_Kent,
I have already gone through and tried all of the troubleshooting steps from the ea help website as well. Nothing seemed to help the prediction error issue.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"174","kudosSumWeight":0,"postTime":"2022-02-25T14:46:25.044-08:00","lastPublishTime":"2022-02-25T14:46:25.044-08:00","metrics":{"__typename":"MessageMetrics","views":5646},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":38,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:5450495":{"__typename":"ModerationData","id":"moderation_data:5450495","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5450495":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:30"},"id":"message:5450495","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-bug-reports-archive-en/message:5450492/message:5450495","revisionNum":1,"uid":5450495,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:5450494"},"conversation":{"__ref":"Conversation:conversation:5450492"},"subject":"Re: Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450495"},"body":"\n\nGotcha, thanks!
\n\nWhich platform do you play on?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"73","kudosSumWeight":0,"postTime":"2022-02-26T06:59:10.883-08:00","lastPublishTime":"2022-02-26T06:59:10.883-08:00","metrics":{"__typename":"MessageMetrics","views":5624},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":37,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:5450496":{"__typename":"ModerationData","id":"moderation_data:5450496","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5450496":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1621210"},"id":"message:5450496","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-bug-reports-archive-en/message:5450492/message:5450496","revisionNum":1,"uid":5450496,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:5450495"},"conversation":{"__ref":"Conversation:conversation:5450492"},"subject":"Re: Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450496"},"body":"I play on steam.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"34","kudosSumWeight":0,"postTime":"2022-02-26T09:39:57.958-08:00","lastPublishTime":"2022-02-26T09:39:57.958-08:00","metrics":{"__typename":"MessageMetrics","views":5611},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":36,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:5450497":{"__typename":"ModerationData","id":"moderation_data:5450497","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5450497":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:30"},"id":"message:5450497","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-bug-reports-archive-en/message:5450492/message:5450497","revisionNum":1,"uid":5450497,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:5450496"},"conversation":{"__ref":"Conversation:conversation:5450492"},"subject":"Re: Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450497"},"body":"\n\nThanks!
\n\nCan we try changing the DNS settings in Windows to see if that makes any difference? Setting a different DNS can sometimes help with issues like this.
\n\nYou can update the DNS through the Windows TCP/IP Settings. For more info on how to get there, check out the Microsoft Support website for more details. Choosing the Manual option will let you enter a DNS of your choosing.
\n\nI usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I've also heard that using the Cloudflare DNS Resolver can also help (Primary DNS: 1.1.1.1). Let me know how it goes if you're able to give it a shot. Thanks again!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2022-03-01T08:44:16.626-08:00","lastPublishTime":"2022-03-01T08:44:16.626-08:00","metrics":{"__typename":"MessageMetrics","views":5571},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":35,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:5450498":{"__typename":"ModerationData","id":"moderation_data:5450498","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5450498":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1621210"},"id":"message:5450498","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-bug-reports-archive-en/message:5450492/message:5450498","revisionNum":1,"uid":5450498,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:5450497"},"conversation":{"__ref":"Conversation:conversation:5450492"},"subject":"Re: Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450498"},"body":"Setting my DNS to Googles public DNS seemed to fix the issue for the most part. Every once in while the prediction error pops back up but that's way better than having it constantly.
Thank you for all the help.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-03-01T12:24:08.574-08:00","lastPublishTime":"2022-03-01T12:24:08.574-08:00","metrics":{"__typename":"MessageMetrics","views":5547},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":33,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:5450499":{"__typename":"ModerationData","id":"moderation_data:5450499","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5450499":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1621210"},"id":"message:5450499","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-bug-reports-archive-en/message:5450492/message:5450499","revisionNum":1,"uid":5450499,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:5450498"},"conversation":{"__ref":"Conversation:conversation:5450492"},"subject":"Re: Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450499"},"body":"Well it seemed to work at first however, now after playing for a little while it is back to popping up constantly once again.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"143","kudosSumWeight":0,"postTime":"2022-03-01T16:48:20.566-08:00","lastPublishTime":"2022-03-01T16:48:20.566-08:00","metrics":{"__typename":"MessageMetrics","views":5524},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":32,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:5450500":{"__typename":"ModerationData","id":"moderation_data:5450500","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5450500":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:30"},"id":"message:5450500","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-bug-reports-archive-en/message:5450492/message:5450500","revisionNum":1,"uid":5450500,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:5450499"},"conversation":{"__ref":"Conversation:conversation:5450492"},"subject":"Re: Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450500"},"body":"\n\nThank you for giving it a shot!
\n\nCould you post a DxDiag when you've got the chance so we can take a look? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.
\n\nThanks again.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-03-02T07:50:54.983-08:00","lastPublishTime":"2022-03-02T07:50:54.983-08:00","metrics":{"__typename":"MessageMetrics","views":5483},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":31,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:5450501":{"__typename":"ModerationData","id":"moderation_data:5450501","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5450501":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1621210"},"id":"message:5450501","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-bug-reports-archive-en/message:5450492/message:5450501","revisionNum":1,"uid":5450501,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:5450500"},"conversation":{"__ref":"Conversation:conversation:5450492"},"subject":"Re: Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450501"},"body":"Here is my DxDiag.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"36","kudosSumWeight":0,"postTime":"2022-03-02T12:10:14.790-08:00","lastPublishTime":"2022-03-02T12:10:14.790-08:00","metrics":{"__typename":"MessageMetrics","views":5460},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":30,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message5450501AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/apex-legends-bug-reports-archive-en/62700/1/DxDiag.txt\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:5450502":{"__typename":"ModerationData","id":"moderation_data:5450502","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5450502":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:30"},"id":"message:5450502","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-bug-reports-archive-en/message:5450492/message:5450502","revisionNum":1,"uid":5450502,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:5450501"},"conversation":{"__ref":"Conversation:conversation:5450492"},"subject":"Re: Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450502"},"body":"\n\nThank you!
\n\nWhen you've got the chance can you try running the Windows System File Checker tool to see if it's able to find any issues? I noticed a few Windows processes were crashing in the diagnostics section in the DxDiag, so I am curious if that might be related to the issues you've been seeing.
\n\nFor more info on how to run the System File Checker visit the Microsoft Support Website. Let me know how that goes once you've had the chance to give it a shot. Thanks!
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Apex Legends Prediction Error","moderationData":{"__ref":"ModerationData:moderation_data:5450506"},"body":"\n\nThanks for giving it a shot!
\n\nCould we also try setting a Static IP address in Windows to see if that helps? The Port Forward website has some instructions on how you can set one up.
\n\nIf you're able to give that a try please let me know if you notice a difference. Thanks again.
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