February 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Prebuilt XPS 8700
Enter RAM memory size in GB 12 GB RAM
What is your gamertag/PSN ID/EA Account name? nickwillimJT2
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Trying to get to the menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting for the menu to load
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game freezes and goes into the not responding state.
What should be happening instead? I should go to the menu.
Steps: How can we find the bug ourselves? I don't know about anyone else but I just have to open the game and click the LMB to go to the menu.
Solved! Go to Solution.
April 2019
I had this issue since the new update (4/4/19) do you have -novid in the advanced launch options? Cause i did and once i deleted that it stopped locking up on load.
February 2019
If you're still having some trouble with the game launching I recommend checking out our post below with various PC workaround fixes for those experiencing errors or crashes. If you found a specific method that helped fix this for you we would love to hear what you did so it helps others out too.
Community Crashing Troubleshooting Guide
https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308
April 2019
I had this issue since the new update (4/4/19) do you have -novid in the advanced launch options? Cause i did and once i deleted that it stopped locking up on load.
April 2019
April 2019 - last edited April 2019
How to do this? :'( I dont know how to find advanced launch options, I load from Origin @Matty_Dreadlock
April 2019
In origin, right click on the game, then press properties and then there should be an advanced launch option. However if you haven't added the -novid bit yourself it wont be there I dont think
April 2020
i took -novid out of apex advance launch but when i click to continue to get into the menu it stops responding out of no where within 30 seconds for no reason have any other fixes
May 2021
bro i have the same prob pls help
May 2021
im having this now pls help me out ea
July 2021