Re: Apex Legends Not Responding

by Matty_Dreadlock
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Original Post

Accepted Solution

Apex Legends Not Responding

★★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Prebuilt XPS 8700
Enter RAM memory size in GB 12 GB RAM
What is your gamertag/PSN ID/EA Account name? nickwillimJT2
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Trying to get to the menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting for the menu to load
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game freezes and goes into the not responding state.
What should be happening instead? I should go to the menu.
Steps: How can we find the bug ourselves? I don't know about anyone else but I just have to open the game and click the LMB to go to the menu.

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Accepted Solution

Re: Apex Legends Not Responding

★★★★ Novice

I had this issue since the new update (4/4/19) do you have -novid in the advanced launch options? Cause i did and once i deleted that it stopped locking up on load.

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Re: Apex Legends Not Responding

Community Manager

Hi, @therandosqueaker 


If you're still having some trouble with the game launching I recommend checking out our post below with various PC workaround fixes for those experiencing errors or crashes. If you found a specific method that helped fix this for you we would love to hear what you did so it helps others out too.

 

Community Crashing Troubleshooting Guide

https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308

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Message 2 of 11 (23,574 Views)

Re: Apex Legends Not Responding

★★★★ Novice

I had this issue since the new update (4/4/19) do you have -novid in the advanced launch options? Cause i did and once i deleted that it stopped locking up on load.

Message 3 of 11 (22,146 Views)

Re: Apex Legends Not Responding

★★★ Newbie
eyyy it works for me!
Message 4 of 11 (21,837 Views)
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Re: Apex Legends Not Responding

[ Edited ]
★★★ Newbie

How to do this? :'( I dont know how to find advanced launch options, I load from Origin @Matty_Dreadlock 

Message 5 of 11 (21,293 Views)
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Re: Apex Legends Not Responding

★★★★ Novice

In origin, right click on the game, then press properties and then there should be an advanced launch option. However if you haven't added the -novid bit yourself it wont be there I dont think 

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Re: Apex Legends Not Responding

★★ Novice

i took -novid out of apex advance launch but when i click to continue to get into the menu it stops responding out of no where within 30 seconds for no reason have any other fixes 

 

Message 7 of 11 (14,045 Views)

Re: Apex Legends Not Responding

★★★ Newbie

bro i have the same prob pls help

 

Message 8 of 11 (3,711 Views)
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Re: Apex Legends Not Responding

★★★ Newbie

im having this now pls help me out ea

 

Message 9 of 11 (3,710 Views)
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Re: Apex Legends Not Responding

★★★ Newbie
@Matty_Dreadlock what is a novid
Message 10 of 11 (2,949 Views)
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