Help us improve Answers HQ! Take Survey No, Thanks

Apex Legends No Longer Registering Kills or Damage

by LCBH2
Reply

Original Post

Highlighted

Apex Legends No Longer Registering Kills or Damage

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GForce GTX 1070
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? LilCodiMuffin
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? All of them
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. ANY AREA
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Downing and killing people
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Since first match
When did this happen? (dd.mm.yy hh:mm) 04.28.2019 All day (CT)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Every game I have played today, NONE of my damage has counted. ZERO. None. No damage. No kills. Nothing. This is really frustrating.
What should be happening instead? I should be getting points for damage and kills.
Steps: How can we find the bug ourselves? Play the game.

Every game I played today - no matter what character - I have gotten ZERO points for any damage or kills. I can see the numbers pop out and I know I am hitting the targets. I am getting the "downed so-and-so" and 'killed so-and-so" flags but when I get to the summary screen I get ZERO points. I have played more than 20 games in a row and maybe 12 points counted out of all of them. This is super frustrating because I want to finish the battle pass before it switches and I'm at level 90.

 

Similar complaints have been an issue for a long time. Please actually fix this.

Message 1 of 2 (64 Views)

Re: Apex Legends No Longer Registering Kills or Damage

Community Manager

@LCBH2 

 

Thank you for the report. Are you quitting games after you die before the rest of your squad is eliminated?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 2 of 2 (46 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help