Apex Legends Error processing game logic #278
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Paschalcarton26 and NRGDizzy909
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Opening purchased apex packs
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opening purchased apex packs
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 15 approx
When did this happen? (dd.mm.yy hh:mm) 24/08/2021 Australia
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? My son didn’t get any heirloom shards?
What should be happening instead? Assume he should have gotten shards
Steps: How can we find the bug ourselves? I don’t know
Has anyone else had this issue?