Apex Legends Crashing
by RolengthOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number G210 0000
Enter RAM memory size in GB 4GB
What is your gamertag/PSN ID/EA Account name? Rolength
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. n/a
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? n/a
Which Legends were your squad mates using (if applicable)? n/a
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. n/a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Every time I try to load into a game, most of the time the game freezes and I am being disconnected from the game, according to my friend I played with - However, I am still stuck on the part where it froze until I close it using task manager and try again. It always freezes in one of the following: 1. As soon as the first loading screen comes up (before choosing a legend); 2. Once I select a legend; 3. Once selected a legend, the loading screen right before we're up in the sky and the game has started.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? n/a - but it started happening after a recent update
When did this happen? (dd.mm.yy hh:mm) not sure - several weeks after the new season came out
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Every time I try to load into a game, most of the time the game freezes and I am being disconnected from the game, according to my friend I played with - However, I am still stuck on the part where it froze until I close it using task manager and try again. It always freezes in one of the following: 1. As soon as the first loading screen comes up (before choosing a legend); 2. Once I select a legend; 3. Once selected a legend, the loading screen right before we're up in the sky and the game has started. The game literally just freezes, and I am forced to close the game using task manager.
What should be happening instead? Load into the game as usual, without crashes
Steps: How can we find the bug ourselves? not sure
Hi,
I have been trying to play Apex Legends as usual for WEEKS and I still can't do anything. It's so frustrating because this never used to happen until a recent update within season 3, and now I don't know how I can possibly enjoy the game when I crash pretty much every game - with some exceptions when sometimes I can get a game or two in before I crash again.
