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Apex Legends Crash Report.

by Leeewd
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Original Post

Re: Apex Legends Crash Report.

★★★ Newbie
and I started the game today, and when I want to enter the game, I wonder who I am
Message 11 of 15 (227 Views)

Re: Apex Legends Crash Report.

★★★★ Novice

Running Intel CPU which I know has an issue in some cases (latest dev update) but this is the first time I managed to get a crash log from my end. Just in case it's helpful..

 

 

crash:
{
	R5Apex: 00000000004B70AE
	EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
cpu: "Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz"
ram: 16 // GB
callstack:
{
	KERNELBASE: 00000000000EBDC0
	ntdll: 00000000000A3167
	ntdll: 000000000008B5E6
	ntdll: 000000000009F7DD
	ntdll: 000000000000D856
	ntdll: 000000000009E70E
	R5Apex: 00000000004B70AE
	R5Apex: 00000000004B6DFB
	R5Apex: 00000000004BEE80
	R5Apex: 000000000044008F
	R5Apex: 00000000004C84BD
	KERNEL32: 0000000000014034
	ntdll: 0000000000073691
}
registers:
{
	rax = 0         
	rbx = 0x000002DE948D9690
	rcx = 136       
	rdx = 16        
	rsp = 0x000000FEAE89FD80
	rbp = 1         
	rsi = 0         
	rdi = 0x000002DE948D9684
	r8  = 0         
	r9  = 0         
	r10 = 0         
	r11 = 0         
	r12 = 0         
	r13 = 1         
	r14 = 1         
	r15 = 0x000002DE450C1F00
	rip = 0x00007FF6176D70AE
	xmm0  = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm1  = [ [0, 1, 0, 0], [0x00000000, 0x3F800000, 0x00000000, 0x00000000] ]
	xmm2  = [ [0, 0, 1, 0], [0x00000000, 0x00000000, 0x3F800000, 0x00000000] ]
	xmm3  = [ [0, 0, 0, 1], [0x00000000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm4  = [ [-1.8259869e+29, -1.590875e+29, -1.590875e+29, -1.8259869e+29], [0xF0138086, 0xF0008286, 0xF0008286, 0xF0138086] ]
	xmm5  = [ [-1.5907783e+29, -1.8259869e+29, -1.8259869e+29, -1.8259869e+29], [0xF0008086, 0xF0138086, 0xF0138086, 0xF0138086] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
Message 12 of 15 (169 Views)

Re: Apex Legends Crash Report.

[ Edited ]
Champion

@OP

Hai just looking into your system and found some things to look at.

 

Check these are running properly by updating them or removing if you nolonger use them:

https://jamiepine.com/cachemonkey/

http://www.wirelessorange.com/womic/

 

Looking at a error you have online suggests you may have malware or issues with your antivirus.

Use this to check for malware: https://www.malwarebytes.com/antirootkit/

And make sure only one antivirus is installed as they can conflict.

 

If anyone here wants me to go over there issue could you please post a Dxdiag?

I can identify any Clients side issues.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Message 13 of 15 (147 Views)

Re: Apex Legends Crash Report.

★★★★ Novice

Been crashing less but still sometimes get a crash. I've since switched my GPU from AMD to Intel. Here's the most recent crash report for me.

Message 14 of 15 (79 Views)

Re: Apex Legends Crash Report.

★★★★ Novice

New crash with update with the dragons. :C

Message 15 of 15 (29 Views)

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