Re: Apex Legends Crash Report.

by TheNoodles606
Reply

Original Post

Apex Legends Crash Report.

★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 970
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Leeewd, EA Account.
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. f0cusw0wfz
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)? Bangalore
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Loading from Selection to Map.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading up the map from Selection screen.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 06:00 hours 21.03.2019, UTC +5:30.
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It crashes the game.
What should be happening instead? Not crash the game,i guess.
Steps: How can we find the bug ourselves? It occurs randomly. Pretty hard to recreate.

Crash Report

crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF7C8B2E5F0
rcx = 0x00007FF7AED56CF8
rdx = 0x0000016E255F7DF0
rsp = 0x0000003C111FE2E0
rbp = 0x00007FF7AED56CF8
rsi = 0x0000016E255F7DF0
rdi = 0
r8 = 0x0000003C111FE340
r9 = 0x0000003C111FE330
r10 = 2047 // 0x000007FF
r11 = 0x00007FF7C9B2F540
r12 = 8
r13 = 0
r14 = 3
r15 = 64
rip = 0x00007FF7A309A6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 1 of 28 (5,659 Views)

Re: Apex Legends Crash Report.

★ Novice

crashes

Message 2 of 28 (5,622 Views)

Re: Apex Legends Crash Report.

★★ Novice
Make a new thread for your crash. Explaining all the stuff.
Message 3 of 28 (5,613 Views)

Re: Apex Legends Crash Report.

★★ Novice

still crashing multiple times

Message 4 of 28 (4,768 Views)

Re: Apex Legends Crash Report.

★ Novice

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x000000A2E7503330
rcx = 0
rdx = 1
rsp = 0x000000A2EEAFF860
rbp = 959 // 0x000003BF
rsi = 0x0000025D32BB3840
rdi = 1914 // 0x0000077A
r8 = 0
r9 = 213441 // 0x000341C1
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x0000025A3A3700D0
rip = 0x00007FF6BA8D2DCA
xmm0 = [ [1130767.5, 0, 0, 0], [0x498A087C, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [5384607, 0, 0, 0], [0x4AA4533E, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [2.216928, 0, 0, 0], [0x400DE226, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [2506830.3, 0, 0, 0], [0x4A190139, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [4008544.3, 0, 0, 0], [0x4A74A981, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [4008544.3, 0, 0, 0], [0x4A74A981, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 5 of 28 (4,663 Views)

Re: Apex Legends Crash Report.

★★ Novice

Seems similar to mine, is most likely SIMD problem.

Message 6 of 28 (4,651 Views)

Re: Apex Legends Crash Report.

★★ Novice

crash report

Message 7 of 28 (4,530 Views)
Highlighted

Re: Apex Legends Crash Report.

★★ Novice

crash

Message 8 of 28 (4,475 Views)

Re: Apex Legends Crash Report.

★★ Novice

5th crash today

Message 9 of 28 (4,457 Views)

Re: Apex Legends Crash Report.

★ Novice

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004C10F9
R5Apex: 00000000002F3C58
R5Apex: 00000000006612A9
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x00000067C1956E80
rcx = 0
rdx = 16
rsp = 0x00000067C90ABBC0
rbp = 701 // 0x000002BD
rsi = 0x000002695D7DDD20
rdi = 943 // 0x000003AF
r8 = 0
r9 = 38632 // 0x000096E8
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x00000265C5391750
rip = 0x00007FF72D9A2DCA
xmm0 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7615018, 0, 0, 0], [0x40B85E39, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.2099159e+12, 0, 0, 0], [0x538CDA4E, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [84134000, 0, 0, 0], [0x4CA0790E, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [84134000, 0, 0, 0], [0x4CA0790E, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [233289, 1218816, 1904400, 3218436], [0x4863D240, 0x4994C800, 0x49E87880, 0x4A447010] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 10 of 28 (4,289 Views)