Help us improve Answers HQ! Take Survey No, Thanks

Re: Apex Crash

by DaRealSleaky

Original Post


Apex Crash

★★ Newbie

Product: Apex Legends
Please specify your platform model. PC
AMD or Nvidia Model Number CPU=Intel i7-9700K overclocked to 5Ghz(4.97 (Watercooled)) Graphics=RX-5700XT
Enter RAM memory size in GB 32GB-3000MHz DDR4
What is your gamertag/PSN ID/EA Account name? DaRealSleaky
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Amd Graphics Overlay, Discord, Origin
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Usually During a fight or after the game would just close without any warning.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just either shooting or running. 80% of the time it crashed during a fight.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Sometimes the game works without crashing, but 85% of the time it would crash mid game.
When did this happen? ( hh:mm) After Season 4 Release, it started happening more frequently.
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game closes and Origin opens and loads the Apex "Play" Menu. Its as if the game thought i closed it with "Alt+F4" which i didn't because no error popped up.(I had to check ApexCrash.txt in Documents"
What should be happening instead? The game should continue to run.
Steps: How can we find the bug ourselves? Possibly simulate my hardware. IDK(i do have YT Music Playing in Background through Chrome, and i do have SteelSeries Software running in background for Headphones)

Everything Should Be listed already.

Message 1 of 2 (77 Views)

Re: Apex Crash

★★ Newbie
Message 2 of 2 (54 Views)
Twitter Stream