@CG_MindTricks I can't begin to describe how dissatisfied I am with your response. I've been waiting for this compensation for months (and I followed up a while back on one of these strings, as well and never hear back from anyone), and now you're telling me you are not going to provide the compensation because you can't access the data?
And, if you have data on my participation in GAC, what data is is that you don't have? And, how about my post and follow-up posts here?
And, yes, I described in my original post that I was able to login using my iPad, though that doesn't change the fact that it was a significant inconvenience and, not to mention, incredibly frustrating to not be able to login on my phone, spend immense amount of time troubleshooting, etc. - and, as I recall it came at a time when I was not able to do arena/fleet arena climbs, prepare for GAC, etc (probably why I lost last round, and thanks for pointing that out BTW - lol).
In short, I believe I am a very good customer (and have been since launch) and the service I have received here has been really poor, and I'm in shock that you will not provide this compensation to me in this case.
taku
