February 2020 - last edited February 2020
Product: Star Wars: Galaxy of Heroes
What type of device are you experiencing the issue with? iPhone 11
OS Version Current
Ally Code: (Find it here: http://bit.ly/AllyCode ) 654-448-294
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Haven't received compensation that others have, although I was also impacted by the outage.
Steps: How can we find the bug ourselves? Read the other thread on resolving the 1/24 outage.
Connection Type Mobile
Please select your region North America
I was impacted by the 1/24 outage on iOS but haven't received the make good compensation so far. Any update on this?
Solved! Go to Solution.
Yes I think they've finished distributing the make good so I'm following up now. Hopefully they'll see this thread and contact us about it or maybe they Just haven't finished yet.
@CG_MindTricks I am in the same boat as slawson. My primary IOS device was affected by this issue but after some time I figured out how to log in on another device. I did report it to EA as well as posting it on the Answers HQ forum that was started for the issue. I have not received any compensation and feel I deserve the same as others. My ally code is: 848-618-493. Thanks for your help.