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Anniversary Event - request for 50% refund

by stormscout53
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Original Post

Accepted Solution

Anniversary Event - request for 50% refund

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? I-Stxrmy-I
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Collection
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Buying a skin shortly after the anniversary event went online
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 09.02.21 7:00 pm UTC +1
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I had to pay the hole price of 2400 crafting metals for the Bangalore event skin.
What should be happening instead? I should have the announced 50% sale
Steps: How can we find the bug ourselves? Many players already talked about it, so you should already be aware of this.

I bought a legendary event skin from the anniversary event before the sale was applied. I'd like to have a 50% refund for it. 

Message 1 of 5 (451 Views)

Accepted Solution

Re: Bought the anniversary event skin with crafting metal before the 50% discoun

[ Edited ]
Community Manager

@TheGlumChum 

 

****EDIT****

 

Crafting costs in the Apex Anniversary Event are now 50% off as intended! If you accidentally bought one of the skins before the crafting cost reduction got applied, please submit a support ticket.

 

https://twitter.com/RKRigney/status/1359210376106237956

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Message 2 of 5 (423 Views)

All Replies

Re: Bought the anniversary event skin with crafting metal before the 50% discoun

[ Edited ]
Community Manager

@TheGlumChum 

 

****EDIT****

 

Crafting costs in the Apex Anniversary Event are now 50% off as intended! If you accidentally bought one of the skins before the crafting cost reduction got applied, please submit a support ticket.

 

https://twitter.com/RKRigney/status/1359210376106237956

barry.png
Stay and Play.png
Message 2 of 5 (424 Views)

クラフトメタルバグ

★★★ Newbie

https://twitter.com/RKRigney/status/1359210376106237956?s=20

クラフトメタルを取り戻したい

Message 3 of 5 (406 Views)

Re: Anniversary Event - request for 50% refund

★★★ Newbie
 
 

Product: Apex Legends
Platform: PC
Please specify your platform model. Pc
What is your gamertag/PSN ID/EA Account name? Atayakk

Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Gibraltar
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Collection
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Buying a skin shortly after the anniversary event went online
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 09.02.21 7:00 pm UTC +1
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I had to pay the hole price of 2400 crafting metals for the Bangalore event skin.
What should be happening instead? I should have the announced 50% sale
Steps: How can we find the bug ourselves? Many players already talked about it, so you should already be aware of this.

I bought a legendary event skin from the anniversary event before the sale was applied. I'd like to have a 50% refund for it.

Message 4 of 5 (272 Views)

Re: Anniversary Event - request for 50% refund

★★★ Newbie

I had this problem too, talked with chat support they they are neither giving me 1200 refund not an anniversary legendary skin. PLEASE HELP!!

Message 5 of 5 (186 Views)
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