Re: An error message appeared and My account is massed up now

by chrisct78gr
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Original Post

An error message appeared and My account is massed up now

★★★★ Novice
I have been playing swgoh for a couple months and every once and a while an error message will appear not just to me but everyone i know and its understandable but today the message appeared and My crystals i had just receive from My arena payout got lost after the message appeared and i restarted he game and also My shop where i but with really money packs turn from euros to dollars event thought i live on europe
I hope you read My message and reply as soon as you can
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Re: An error message appeared and My account is massed up now

Community Manager

Thank you for the post. Can you try restarting your device and see if anything changes. If you still get packs with the wrong currency, can I check if you use Wifi or mobile data? If it's an option can you try both and see if anything changes?

Thanks. 

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Re: An error message appeared and My account is massed up now

★★★★ Novice
Thx My account is ok now echept the fact that i did lose 150/200 crystals from My arena payout the day i first wrote My complain can you plz try fixing it?
Message 3 of 4 (286 Views)

Re: An error message appeared and My account is massed up now

★★★★ Novice
Also you can check what i am using
Message 4 of 4 (283 Views)