I’m pilot level 20 and still stuck at alliance tier zero. It shows me gaining the xp but the tier never goes up. I get down arrows instead of up arrows. Also on Xbox One S.
March 2019 - last edited March 2019
Same issue...been playing since launch, pilot level 30, and haven't passed tier 0 once...missed out on more coin than I can think of. Tried tweeting to ea help a couple of times but never once got a response. I'll give it a week and if there are no fixes or responses I'm just gonna petition Microsoft for a refund under the grounds the game was broken and could therefore no longer be enjoyed. Seems the only time EA ever does anything is when Microsoft demands them to give your money back...
I have had the same issue on Xbox One since launch. Another update was just released and it is still not fixed. Not receiving your rewards is a pretty major bug. Why this is not being addressed is baffling to me.