Alliance Server Error

[TALHAmuslim]

Product: Command & Conquer: Rivals
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 plus
OS Version 12.1.2
What is your Player ID? Talha
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug I can not join an alliance because of error report “ Error getting Alliance info: 20016 “ error code.
Steps: How can we find the bug ourselves? You can find this Error in Alliance search bar, search Alliance of your own choice and try to join that Alliance.
Connection Type Wifi
Please select your region Asia
Country Pakistan

‌

Screen shot

[EA_HighCommand · Accepted solution]

Thanks for the update @TALHAmuslim , much appreciated.

We consider the issue as resolved for now, but if it happens again, please let us know.

[EA_Grasshopper]

Hey @TALHAmuslim thanks for the report. Can I get your Persona ID to investigate this further? You'll find it in Settings > About. It's a 13 digit number. Thanks!

[TALHAmuslim]

Persona Id: 1004357167954

Now problem is solved becuz i thought someone has kicked me from Usa Alliance but its restored now.....becuz of that i want to join other Alliance and Error report indicates that noone has kicked me out of that group...so i am happy.

[EA_HighCommand · Accepted solution]

Thanks for the update @TALHAmuslim , much appreciated.

We consider the issue as resolved for now, but if it happens again, please let us know.