Re: I can't see my Sims, I can only see their plumbombs.

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Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.265.1030
What expansions, game packs, and stuff packs do you have installed? several
Steps: How can we find the bug ourselves? It happened when I entered a household and hit play
What happens when the bug occurs? All elders in the save file die when I hit the play button after the last update.
What do you expect to see? The elders in the game stay alive.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The October 2024 patch

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English How often does the bug occur? 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[ARCHIVED] All Sims Die/age up in existing save (Patch 1.110.311/2.03)","moderationData":{"__ref":"ModerationData:moderation_data:11685200"},"body":"@JustaMomThatsims Do you normally play with any mods that change the age settings and have custom age settings ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"113","kudosSumWeight":0,"postTime":"2024-10-28T03:11:06.892-07:00","lastPublishTime":"2024-10-28T03:11:06.892-07:00","metrics":{"__typename":"MessageMetrics","views":2582},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":12,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11685201":{"__typename":"ModerationData","id":"moderation_data:11685201","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11685201":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4212671"},"id":"message:11685201","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11685199/message:11685201","revisionNum":1,"uid":11685201,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11685200"},"conversation":{"__ref":"Conversation:conversation:11685199"},"subject":"Re: [ARCHIVED] All Sims Die/age up in existing save (Patch 1.110.311/2.03)","moderationData":{"__ref":"ModerationData:moderation_data:11685201"},"body":"

I usually use MCCC to modify the long life span to make it shorter. But my mods are not activated and this is happening.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"128","kudosSumWeight":0,"postTime":"2024-10-28T09:21:08.706-07:00","lastPublishTime":"2024-10-28T09:21:08.706-07:00","metrics":{"__typename":"MessageMetrics","views":2541},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":11,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11685202":{"__typename":"ModerationData","id":"moderation_data:11685202","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11685202":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11685202","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11685199/message:11685202","revisionNum":1,"uid":11685202,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11685201"},"conversation":{"__ref":"Conversation:conversation:11685199"},"subject":"Re: [ARCHIVED] All Sims Die/age up in existing save (Patch 1.110.311/2.03)","moderationData":{"__ref":"ModerationData:moderation_data:11685202"},"body":"@JustaMomThatsims So it's possible that the fix they put in messes with the settings if you had them changed with mods.

Do you have a backup from before it happened ? If so I would put MCCC back with the settings you had before and check if it still happens.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-10-28T09:30:27.167-07:00","lastPublishTime":"2024-10-28T09:30:27.167-07:00","metrics":{"__typename":"MessageMetrics","views":2526},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":10,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11685203":{"__typename":"ModerationData","id":"moderation_data:11685203","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11685203":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4212671"},"id":"message:11685203","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11685199/message:11685203","revisionNum":1,"uid":11685203,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11685202"},"conversation":{"__ref":"Conversation:conversation:11685199"},"subject":"Re: [ARCHIVED] All Sims Die/age up in existing save (Patch 1.110.311/2.03)","moderationData":{"__ref":"ModerationData:moderation_data:11685203"},"body":"

I just tried this and my elder sims still all died at once. I put MCCC back in with the initial settings. If I invite my elders to the active house it doesn't happen, but if not they die within 30 sim minutes.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2024-10-28T13:43:56.921-07:00","lastPublishTime":"2024-10-28T13:43:56.921-07:00","metrics":{"__typename":"MessageMetrics","views":2493},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":9,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11685204":{"__typename":"ModerationData","id":"moderation_data:11685204","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11685204":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11685204","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11685199/message:11685204","revisionNum":1,"uid":11685204,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11685203"},"conversation":{"__ref":"Conversation:conversation:11685199"},"subject":"Re: [ARCHIVED] All Sims Die/age up in existing save (Patch 1.110.311/2.03)","moderationData":{"__ref":"ModerationData:moderation_data:11685204"},"body":"

@JustaMomThatsims Could you try if a different save to see if the same happens (no mods) ? Maybe also a new one.

\n\n

Do other Sims also age or is it just the elders dying ?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"173","kudosSumWeight":0,"postTime":"2024-10-29T03:15:43.963-07:00","lastPublishTime":"2024-10-29T03:15:43.963-07:00","metrics":{"__typename":"MessageMetrics","views":2456},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:37":{"__typename":"Rank","id":"rank:37","position":49,"name":"Seasoned Novice","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:270983":{"__typename":"User","id":"user:270983","uid":270983,"login":"CdrPhoenix","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-01-16T11:44:14.201-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/48721937/416x416.PNG"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:tghpe58374/user:270983"},"ModerationData:moderation_data:11685205":{"__typename":"ModerationData","id":"moderation_data:11685205","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11685205":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:270983"},"id":"message:11685205","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11685199/message:11685205","revisionNum":1,"uid":11685205,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11685203"},"conversation":{"__ref":"Conversation:conversation:11685199"},"subject":"Re: [ARCHIVED] All Sims Die/age up in existing save (Patch 1.110.311/2.03)","moderationData":{"__ref":"ModerationData:moderation_data:11685205"},"body":"

I also finally updated my game and had this same thing happen. I do not use MCCC nor any mods that adjust aging or lifespan. I looked at my households from manage worlds and all seemed to be well. However, once I logged into a household to play one of my rotational-play families and got a death call, I went back out to manage worlds and saw the havoc wrought by the elder death wave. Many of those sims had just turned into elders from my recollection. I also noticed a large batch of aging in the rest of my sims (children aging up into teens and adults aging up into elders when I am fairly certain that they were not even close to that point in-game). Granted, I do loosely (not via active play) manage most of the sims in my game (currently at around 470 in my households) so my save file is large and groups of sims do tend to age at the same time. But this was quite drastic and noticeable when combined with the mass elder die-off.

Some quick research I am doing seems to suggest that this is a bug that has occurred before and might be linked to long lifespans and auto-aging? In response to some of the suggestions I saw on those posts, I have never changed lifespans in this save from long lifespan. I have also never had MCCC.

I'm gonna attach some links to threads I found.

https://answers.ea.com/t5/Bug-Reports/FIXED-Sims-age-up-go-back-in-age-days-added-reduced/m-p/12563741

https://answers.ea.com/t5/Bug-Reports/FIXED-Sims-age-up-go-back-in-age-days-added-reduced/m-p/11693048#M224850

Edit: After a little further testing, it appears that it is only the most current version of my save file is affected. I have another version of this save file saved just two in-game hours earlier but from another household, as I was switching between households. In that version of the save, even if fast-forwarded to the same time as the most recent version, the weird age up thing DOES NOT happen. I have loaded both the current version and the older version of the save without mods and with mods but the age up problem still happens either way in the current save.

In the current save, turning off auto-aging before unpausing the game halted the death wave. However, once aging was reactivated, the death wave still occurred.

Honestly, I will probably just play with my older save and redo all the changes I had made between saves, but it would be nice if there was a solution to this issue. I can provide both save versions if that would help.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2024-10-29T21:11:00.899-07:00","lastPublishTime":"2024-10-29T21:11:00.899-07:00","metrics":{"__typename":"MessageMetrics","views":2340},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":6,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11685207":{"__typename":"ModerationData","id":"moderation_data:11685207","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11685207":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11685207","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11685199/message:11685207","revisionNum":1,"uid":11685207,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11685206"},"conversation":{"__ref":"Conversation:conversation:11685199"},"subject":"Re: [ARCHIVED] All Sims Die/age up in existing save (Patch 1.110.311/2.03)","moderationData":{"__ref":"ModerationData:moderation_data:11685207"},"body":"@CdrPhoenix Could you provide the two save games before it happened to you ?

Upload them somewhere and DM me the link.

Thanks.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"133","kudosSumWeight":0,"postTime":"2024-10-30T03:44:03.855-07:00","lastPublishTime":"2024-10-30T03:44:03.855-07:00","metrics":{"__typename":"MessageMetrics","views":2312},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":5,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11685208":{"__typename":"ModerationData","id":"moderation_data:11685208","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11685208":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:270983"},"id":"message:11685208","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11685199/message:11685208","revisionNum":1,"uid":11685208,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11685207"},"conversation":{"__ref":"Conversation:conversation:11685199"},"subject":"Re: [ARCHIVED] All Sims Die/age up in existing save (Patch 1.110.311/2.03)","moderationData":{"__ref":"ModerationData:moderation_data:11685208"},"body":"@crinrict I have sent them your way, both the save where the death wave occurs within moments of playing a household and the most recent previous save before that where the death wave does not occur.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"199","kudosSumWeight":0,"postTime":"2024-10-30T13:21:58.137-07:00","lastPublishTime":"2024-10-30T13:21:58.137-07:00","metrics":{"__typename":"MessageMetrics","views":2289},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":4,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11685209":{"__typename":"ModerationData","id":"moderation_data:11685209","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11685209":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11685209","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11685199/message:11685209","revisionNum":1,"uid":11685209,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11685208"},"conversation":{"__ref":"Conversation:conversation:11685199"},"subject":"Re: [ARCHIVED] All Sims Die/age up in existing save (Patch 1.110.311/2.03)","moderationData":{"__ref":"ModerationData:moderation_data:11685209"},"body":"@CdrPhoenix I tested your first save and get the message spam when resuming the game but there's a few elder households still in the game that didn't die.

Do you know who actually died ? The message isn't really conclusive ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-10-31T05:50:55.089-07:00","lastPublishTime":"2024-10-31T05:50:55.089-07:00","metrics":{"__typename":"MessageMetrics","views":1336},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":3,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:11685199"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1753371715313","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1753371715313","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1753371715313","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1753371715313","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1753371715313","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1753371715313","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1753371715313","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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Please use this thread going forward: All Sims Die/age up in existing save (Patch 1.110.311/ 2.03) | EA Forums - 11973507

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