After recent update, game doesn’t start.

by Yammarson
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Original Post

After recent update, game doesn’t start.

[ Edited ]
★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Apple iPad
OS Version iPadOS 14.5.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 269-769-173
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug After the most recent game update, if I’m using Wi-Fi the game opens to a screen that leads me to the App Store and no matter what I do, the game will not start. If I turn off Wi-Fi and only use a cellular data connection, then the game starts normally.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Asia
Country Japan

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Apple iPad
OS Version iPadOS 14.5.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 269-769-173
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug After the most recent game update, if I’m using Wi-Fi the game opens to a screen that leads me to the App Store and no matter what I do, the game will not start. If I turn off Wi-Fi and only use a cellular data connection, then the game starts normally.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Asia
Country Japan

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