Ads not crediting

by pductu0zil2v
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Original Post

Ads not crediting

★★ Newbie

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad
OS Version 15
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? My video ad credits are not credited to my game
What do you expect to see? Watch ads should credit
Connection Type Wifi
Please select your region North America
Country USA

My ads are not crediting to the event

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Re: Ads not crediting

[ Edited ]
Hero

@pductu0zil2v Hi, is it all the ads from the mailbox, town locations and STS? Does the ad run normally?

Please do the basic troubleshooting, but I don’t recommend the reinstalling the game.

In my game the ads are sometimes unreliable too but usually hard closing the app helps.

 

edit. Added the link

CCP Hero Banner - Red.png

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