Admiral Raddus can't use ult after reaching 100% charge

by ThePIaybook
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Admiral Raddus can't use ult after reaching 100% charge

★★★ Apprentice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S8
OS Version PPR1.180610.011.G955USQU5DSDA
Ally Code: (Find it here: http://bit.ly/AllyCode ) 552475294
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Admiral Raddus is somehow able to reach 100% ult but unable to use the ability. The ability icon becomes accessible, but has "100%" overlaid and the button doesn't activate when pressed: https://youtu.be/mhzPL9Q3TCU I'm not sure on repro steps, maybe him being cooldown increased before reaching 100% is the cause?
Steps: How can we find the bug ourselves? Exact repro is unclear but the fight in this case was against a JMK/CAT team with GAS. Without a sandbox mode, can't really test to give better repro. Could be linked to Raddus having his cooldowns increased before reaching 100% charge?
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Admiral Raddus is somehow able to reach 100% ult but unable to use the ability. The ability icon becomes accessible, but has "100%" overlaid and the button doesn't activate when pressed: https://youtu.be/mhzPL9Q3TCU

I'm not sure on repro steps, maybe him being cooldown increased before reaching 100% is the cause?

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Accepted Solution

Re: Admiral Raddus can't use ult after reaching 100% charge

EA Live QV Team

Thank you for the report. Your report has been highlighted, and we are looking into it.

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Re: Admiral Raddus can't use ult after reaching 100% charge

EA Live QV Team

Hello @ThePIaybook 

 

Thank you for the report. We tried to reproduce your report, but we couldn't find any issues on our end. Additionally, emulators are officially not supported by us, so we recommend using a supported device to play our game.

Message 2 of 6 (495 Views)

Re: Admiral Raddus can't use ult after reaching 100% charge

★★★ Novice

I think the cooldown issue is the reason.  I had the same bug vs malgus.

Screenshot_20220921-215637_Heroes.jpg
Message 3 of 6 (405 Views)

Re: Admiral Raddus can't use ult after reaching 100% charge

★★★★ Guide
@EA_Gunner I saw this bug again today against a team with Nihilus.

It seems there is a bug caused by Raddus' cooldown being increased.
Message 4 of 6 (319 Views)

Re: Admiral Raddus can't use ult after reaching 100% charge

EA Live QV Team

Thank you for the report. Your report has been highlighted, and we are looking into it.

Message 5 of 6 (290 Views)

Re: Admiral Raddus can't use ult after reaching 100% charge

EA Live QV Team

We are tracking your report HERE.

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