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Admiral Ackbar weirdly spawnimg on my game

by OnyxGodZz
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Admiral Ackbar weirdly spawnimg on my game

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy s6
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 237-448-174
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug On my game I've experienced an issue with admiral ackbar spawning in my game despite not using the character. In squad arena I seen a little Admiral Ackbar In front of my team and at my the home, I could see admiral Ackbar awkwardly placed among the characters in the light side battle. It's quite humorous but also very strange and I couldn't seem to find if anyone else had experienced such problems.
Steps: How can we find the bug ourselves? I'm not entirely sure as it seems to be a display issue.
Connection Type Wifi
Please select your region North America
Country Uk

I've uploaded a screenshot of the issue at the home.
Screenshot_20180504-065526.png
Message 1 of 4 (86 Views)

Accepted Solution
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Re: Admiral Ackbar weirdly spawnimg on my game

★ Novice
I've played the game since and everything has been working completely fine. I think it's just a slight glitch with the display and nothing to worry about.

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Re: Admiral Ackbar weirdly spawnimg on my game

EA Live QV Team

Hi @OnyxGodZz and thank you for the report.

 

Did you already try a full reinstall of the game to ensure all files and assets are updated correctly?

All steps can be found here: https://help.ea.com/en/help/mobile/troubleshooting-steps-for-ios-apps/

Message 2 of 4 (67 Views)
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Re: Admiral Ackbar weirdly spawnimg on my game

★ Novice
I've played the game since and everything has been working completely fine. I think it's just a slight glitch with the display and nothing to worry about.
Message 3 of 4 (95 Views)
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Re: Admiral Ackbar weirdly spawnimg on my game

EA Live QV Team

Thank you for the update!

 

I am glad it did not occur again and everything appears to be in order.

Message 4 of 4 (47 Views)