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Actions icons disappeared during arena battle

by FuzzEGub
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Accepted Solution

Actions icons disappeared during arena battle

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Apple iPhone
OS Version 10.3.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 587-741-283
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug In an arena battle, the action icons disappeared, so I could not take a turn.
Steps: How can we find the bug ourselves? Not really sure
Connection Type Mobile
Please select your region North America
Country Unitd States

During my last arena battle yesterday, I was attempting to advance from 27 to 20. Early in the battle, when it was my turn, the action icons in the lower right corner of the screen disappeared, so I could not take my turn. It stayed like that the rest of the battle until it timed out as a draw. The game was not frozen, and it was not a connection issue, because I was still getting guild chat banners in the lower left side of the screen while this was happening. I will attempt to post screenshots, but in the past the files have been to large for me to attach, but know I have them available if you need to see them and I can get them to you in a different way.  As a result of this bug, I missed the opportunity to get an additional 50 crystals at close out time.

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Message 1 of 2 (83 Views)

Accepted Solution

Re: Actions icons disappeared during arena battle

EA Live QV Team

Hi @FuzzEGub and thank you for the report.

 

We are aware of this particular issue and have already flagged it as a bug.

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Message 2 of 2 (67 Views)

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Re: Actions icons disappeared during arena battle

EA Live QV Team

Hi @FuzzEGub and thank you for the report.

 

We are aware of this particular issue and have already flagged it as a bug.

Message 2 of 2 (68 Views)

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