May 2019
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Apple iPhone
OS Version 10.3.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 587-741-283
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug In an arena battle, the action icons disappeared, so I could not take a turn.
Steps: How can we find the bug ourselves? Not really sure
Connection Type Mobile
Please select your region North America
Country Unitd States
During my last arena battle yesterday, I was attempting to advance from 27 to 20. Early in the battle, when it was my turn, the action icons in the lower right corner of the screen disappeared, so I could not take my turn. It stayed like that the rest of the battle until it timed out as a draw. The game was not frozen, and it was not a connection issue, because I was still getting guild chat banners in the lower left side of the screen while this was happening. I will attempt to post screenshots, but in the past the files have been to large for me to attach, but know I have them available if you need to see them and I can get them to you in a different way. As a result of this bug, I missed the opportunity to get an additional 50 crystals at close out time.
Solved! Go to Solution.
May 2019
Hi @FuzzEGub and thank you for the report.
We are aware of this particular issue and have already flagged it as a bug.