Account hacked (maybe by emulator)

by ohnokenny
Reply

Original Post

Re: Account hacked (maybe by emulator)

★★★ Novice
@EA_HighCommand Hello, I direct messaged you the information. Did you get it?
Message 11 of 13 (363 Views)

Re: Account hacked (maybe by emulator)

EA Live QV Team

Hi @ohnokenny, I did get your message, but all email addresses are being removed automatically for security reasons, so that isn't helpful. Sorry if I wasn't clear enough, what I meant is for you to provide the information requested by and to our support on the case you've opened with them. The case is being handled by them, not by us.

Message 12 of 13 (337 Views)

Re: Account hacked (maybe by emulator)

★★★ Novice
@EA_HighCommand Hello,

Here are the case numbers:

62971952
62997335
62963533

Typically, the calls were about securing my account, they told me my account was secured and then to contact Google Play. Google Play tells me to talk to EA.

In the first call, they helped me reset my award times because of the time difference between where I am and where the other person was accessing my account.
Message 13 of 13 (328 Views)