Re: Account bug (2 tags are not active in the shop)
by 35deadmenOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number amd rx580 8gb
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? 35deadman
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. shop
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. shoping
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 200
When did this happen? (dd.mm.yy hh:mm) 14.08.2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Two tags in the shop are not active (collections and apex packs).
What should be happening instead? Should be active.
Steps: How can we find the bug ourselves? Dont know.
I have an issue with my account.Two tags in the shop are not active (collections and apex packs). I have battlepass for season 2. My teammates dont have such problem.
What was done:
- file checking;
- reinstall game.
Doesnt help.
