Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11 Pro Max
OS Version iOS 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 623-393-284
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug The game abruptly crashed two times in a row during Tier 1 of the Jedi Master Kenobi event.
Steps: How can we find the bug ourselves? Play Tier 1. Seems to be a rather widespread issue from a quick search.
Connection Type Wifi
Please select your region North America
Country United States
The game abruptly crashed two times in a row during Tier 1 of the Jedi Master Kenobi event. This happened one time on wifi and the other on cellular data, so my connectivity was not the issue. The crashes were abrupt and not any sort of timeout.
The ticket system is very frustrating to the player base and the unreliability of the game itself only exacerbates it. It makes me not want to spend any more money on the game when I can’t reliably get what I’m paying for.
I’ve been spending crystals to earn tickets to unlock Kenobi in time for the end of this LSTB, but now I don’t even want to attempt it.
