Help us improve Answers HQ! Take Survey No, Thanks

About Android vs iOS Purchases (Brazil)

by murilinhosjc84
Reply

Original Post

About Android vs iOS Purchases (Brazil)

★★★★ Novice

Hi.

 

I have 2 accounts (iPad and Samsung Galaxy S3).

 

On iPAD, even my account being on Brazil Apple Store, all purchases are in USD (Dollars).

 

On Android, same credit card as Apple Stor, purchases are in BRL (Brazillian Real)

 

The problem: While on Android the 15k crystal pack costs 59 BRL, the very same package on iOS costs 99 USD (Like 360 BRL on current currency conversion).

 

That's like 7x more expensive.

 

I want my account on iOS to be converted to BRL.

 

Please get in touch on e-mail why we can resolve this (I will provide my e-mail, gameid, gamecenter email so we can convert)

Message 1 of 1 (55 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help