Help us improve Answers HQ! Take Survey No, Thanks

Ability buttons disappear in the Sith raid

by PPGA612
Reply

Original Post

Accepted Solution

Ability buttons disappear in the Sith raid

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S8
OS Version Android 8.0.0 Oreo
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug During the last turns before enrage in the Sith raid tier 4 phase 3. After taking a turn, my action buttons for the next character don't appear, and I can no longer take any actions.
Steps: How can we find the bug ourselves? Good question...
Connection Type Mobile
Please select your region Asia
Country

The game isn't frozen, characters are still doing their animations, I can still access the chat, change attack target, change game speed, and change auto battle settings, but choosing to do auto battle, does nothing.
I tried minimizing the game, pausing the game, waiting in game, opening different chat windows, but my ability buttons just wouldn't appear.
I had to force the application to close, and started over for another attempt. Same thing happened.
My guild mate advised me to try restarting my phone, so I did, and after that it worked.

Shortly after, another guild mate had the same problem too! He only restarted the game though, to fix his. So it's hard to say whether my fix actually fixed anything, or his fix didn't. Or if it wasn't even the same issue.

First time was at 4 turns before enrage (see screenshots), second time was at 3 turns before enrage. I used same team both times and restarted the game between each.

screen1.jpg
screen2.jpg
Message 1 of 5 (440 Views)

Accepted Solution

Re: Ability buttons disappear in the Sith raid

EA Live QV Team

Hi @PPGA612 and thank you for the report.

 

We've already flagged this as a bug.

View in thread

Message 2 of 5 (494 Views)

All Replies

Re: Ability buttons disappear in the Sith raid

EA Live QV Team

Hi @PPGA612 and thank you for the report.

 

We've already flagged this as a bug.

Message 2 of 5 (495 Views)

Re: Ability buttons disappear in the Sith raid

★★★★ Novice

Reported in June. It's now October and not fixed.

Message 3 of 5 (318 Views)

Re: Ability buttons disappear in the Sith raid

[ Edited ]
★★★★ Novice

One year later, still not fixed.

Message 4 of 5 (240 Views)

Re: Ability buttons disappear in the Sith raid

★★★★ Novice

This is annoying as all get out that EA/CG have known about this for over a year. Stop giving us new content before debugging old content.

 

I know debugging is boring, but you are making one of your best raids boring as well.

Message 5 of 5 (137 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help