Ability Icons Disappearing [ Edited ]

[osovamp]

I had the issue today in GL Rey battle, Tier 2.  After knocking off the first two toons, damages and healing numbers started staying on the screen, until it was a whole mess and eventually hit the soft lock.  Really stinks in this situation since I lost 30 light side pieces on a fight I was clearly going to win....

I'm playing on a Pixel 3 XL, running Android 11

[MikeFireman911]

Samsung Tab A

Android

Heroic Sith Triumphant Raid

Action buttons disappeared

auto button non-funtional

Still had the ability to use chat

Hard boot to exit game

[WraithLeader2]

iPhone XR

iOS 13.7

This happened to me just as I was about to win a Fleet Arena battle...

[DarthKatk]

@EA_Lanna  @CG_MindTricks
You have gathered this information for over a year now. We lost out on 32nd star in TB because of this in the last DS TB (more info on page 55). Got no reply and no compensation ofc. Because it is not the EA/CG Way to compensate players. When was the last time a member of EA/CG actually looked into this thread? And when's the last time somebody looked into this issue?

Is there any fix in sight for this?

[DarthKatk]

@EA_UltraSlide
@EA_Lanna 
See above questions, maybe you know.

[davehevel]

I was playing light side Geo TB with CLS lead and my ability icons disappeared after my team counter attacked an AoE attack. I was in wave 4 of 4 so I got credit for the first 3 waves only. 

[davehevel]

@CG_MindTricksHappened to me in wave 4/4 Light Side Geo TB with CLS lead after my team counter attacked an AoE from the B2.

Im playing in an iPhone 7 Plus. 

[zeratul021]

Sith Raid P3. A classical one. Now happened to Hux lead SLKR team instead of Anakin with Night Sisters.

Android 9, Samsung S8, 798-747-199.

[MKIceman]

@CG_MindTricks 

 posted details in reddit

https://www.reddit.com/r/SWGalaxyOfHeroes/comments/j35c9s/r2_bug_prevents_me_from_winning_gac/g79qxe...

Samsung Galaxy Note 8
Android version 9
Grand Arena

I used R2 aoe, and he just disappears along with all buttons. Can't even go into options to Forfeit. So I decide to time out to get credit for killing the rest of the team at least. But the timer just stops at 0:00, won't even let me time out!

[helpmeplz18]

I had this issue in Phase 3 of LSTB middle mission in wave 4.

L3 had her turn and all abilities were not available.

Messages in game chat could still come in but not attack available.