October 2019
Iphone 6s IOS 13.1.3
GAC. Buttons disappeared after killing 5s then time out. 5s not dead.
October 2019
Samsung Galaxy J5 (2016)
Android
Fleet arena, not much before payout. Battle lost, time consumed, missed to reach the usual reward. Any compensation?
October 2019
Forgot to take a screenshot....
SGS9+ (SM-G965U1) Rev1.1
Android 9.0
Happened during phase for of hSTR raid. Had just taken a turn, and then the buttons disappeared. Game wasn't frozen, but couldn't do anything. I believe that Sion was about to take a turn, because I couldn't tap on the gear icon to retreat. I waited a couple minutes, and the buttons never reappeared.
October 2019
I had this on iPad Mini 2.
First battle of TW. Fighting with CLS, Han Solo, Chewbacca, R2, and 3PO against Bossk, Jango, Boba, IG-88, and Dengar.
Sent mass attack with 3PO to kill Bossk, but on what looked like it would be the kill shot it kinda froze. Slowly went through showing debuffs applied, but ability icons disappeared. Clock counted down to 0, but never stopped. Clock sat at 0 for several minutes until I gave up and quit the game.
October 2019
I was playing TW and I was doing a fleet battle: MF vs negotiator, one of the hardest matches now and I was going to win awesomely, but around minute 4 I lost my buttons and couldn’t do nothing, I read you put a temporary solution and it worked for me during TB, but now in TW is not working.
i will leave you pictures of the situation, I also have a video, but the site didn’t let me upload it, hope you can fix this soon and thanks!
October 2019
Device: MI Redmi 3S Android 6.0
Game mode: HSTR phase 3.
It's happening quite often, resulting in me losing rewards (compensation would be good in this case).
Usually that happens when Initiate is revived.
October 2019
GA - cost me the round
ipad iOS 13.1.3
battle with traya team against Rex lead
buttons disappeared during battle
Image too large to upload
October 2019
Playing Tank raid; played myself for a bit, autoed phase 3, then went to take off auto on phase 4 when this bug hit.
Android running newest build/version which is 10 something.
Pixel XL phone
October 2019
Samsung Galaxy S7 Edge - Android 7.0
Tank Heroic Raid
I was a little bit upset.. you know.. just a LITTLE BIT! So please CG.. it is a very old problem in the game. When will you fix it??
October 2019
It just happened to me again.
GA, my Ewoks vs their FO. Buttons were missing from beginning of battle, no one ever made a move.
Counter ran all the way to zero, but battle never ended. Had to force close.
iPad Mini 2. Have screenshot, but it won’t let me attach because too large.