June 2016
For about the past two weeks I have noticed that the number of followers I have in the Gallery is stuck at 749. I noticed this about two weeks ago and have been watching it since then. Even though I have been notified that I have new followers, the counter stays at 749. Does anyone else have this problem? Can it be fixed?
June 2016
Hi @ehaught58
merged your post with existing thread
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2016
Thanks Crin! Can you please give me a link to the post?
June 2016
I merged all threads together into this one it's now in. It's about every counter that's off/stuck
Don't have any further info.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2016 - last edited June 2016 by crinrict
I've found where my enormous amount of Shared Gallery items is. It is in the Config.log I bolded the number found in Numboots and Resolution refresh! This is my log minus my details. Would it help sort out any problems?
Name: Sims4
Version: 1.19.28.1010
Build: Release 64 Bit
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 3 RAM: 4 CPU Speed: 2394 Threading: 3
Adjusted CPU: 2992 RAM: 16306 Adjusted RAM: 15794 Cores: 2
=== Machine info ===
OS version: Windows 10 10.0.10586
OS prod type:
OS major ver: 10
OS minor ver: 0
OS SP major ver:
OS SP minor ver:
OS is 64Bit: 1
CPU: GenuineIntel
Brand: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
Family: 6
Model: 13
Cores: 2
HT: 1
x64: 1
Memory: 16306MB
Free memory: 13131MB
VA space: 134217728MB
User deleted by meXXXXXXXXXXXXX
Infor deleted by meXXXXXXXXXXXXXXXXXX
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce GTX 850M
Name (database): NVIDIA GeForce GTX 850M [Found: 1, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 1391, Board: 229d103c, Chipset: 00a2
Driver: nvd3dumx.dll, Version: 10.18.13.6822, GUID: D7B71E3E-50D1-11CF-2A69-90021FC2C735
Driver version: 6822
Monitor: \\.\DISPLAY1
Texture memory: 4036MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
=== Options ===
NumBoots 17
LightingQuality 3
GeneralReflections 3
ObjectQuality 2
VisualEffects 3
PostProcessing 1
UseUncompressedTextures 0
TerrainQuality 2
EdgeSmoothing 0
SimQuality 4
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 100
ResolutionWidth 1920
ResolutionHeight 1080
ResolutionRefresh 60
SceneResolution 3
VisualQuality 0
FullScreen 1
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
AudiutputMode 1
MasterLevel 0
VoiceLevel 0
SoundFXLevel 0
MusicLevel 0
MenuMusicLevel 0
UISoundSXLevel 0
AmbientLevel 255
FocusMute 0
MoodChange 0
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 0
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
AdvancedCamera 1
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 0
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
=== Default Options ===
NumBoots 4294967295
LightingQuality 4
GeneralReflections 3
ObjectQuality 3
VisualEffects 3
PostProcessing 1
UseUncompressedTextures 0
TerrainQuality 2
EdgeSmoothing 3
SimQuality 4
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 100
ResolutionWidth 2023
ResolutionHeight 1138
ResolutionRefresh 4294967295
SceneResolution 3
VisualQuality 5
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
AudiutputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
AdvancedCamera 0
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0mous number of shared items in the Gallery is. It is
June 2016
Did you try what happens if you delete the log file (move to desktop I mean) and let the game create a new one =
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2016
Creating a new log file does not work. That enormous number I gave I saw on someone else's config.log sent in as well.
I completely uninstalled by NVidia's driver via the desktop and software from the laptop and deleted it, reinstalled the drivers via the Device manager and got the same number again in the Gallery. It doesn't seem to affect my game and I have given up uploading lots so will put up with it and hope EA sorts it out their end.
As long as I don't break the Gallery!
June 2016
Ok. Thanks for all your testing.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2016
over night i gained over 200 followers. This is not true because i have not had a single follower add since yesterday. So..I too have an issue with my account.
June 2016
Thank you for the report.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads