[ARCHIVED] Gallery Counter not working correctly

by Lordkiribati
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Original Post

The Followers Counter in my Gallery is Stuck

★★★ Novice

For about the past two weeks I have noticed that the number of followers I have in the Gallery is stuck at 749. I noticed this about two weeks ago and have been watching it since then. Even though I have been notified that I have new followers, the counter stays at 749. Does anyone else have this problem? Can it be fixed?

Message 21 of 85 (1,221 Views)
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Re: The Followers Counter in my Gallery is Stuck

Hero

Hi @ehaught58

 

merged your post with existing thread

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 22 of 85 (1,212 Views)
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Re: The Followers Counter in my Gallery is Stuck

★★★ Novice

Thanks Crin! Standard smile  Can you please give me a link to the post?

Message 23 of 85 (1,203 Views)
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Re: The Followers Counter in my Gallery is Stuck

Hero

I merged all threads together into this one it's now in. It's about every counter that's off/stuck

 

Don't have any further info.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 24 of 85 (1,197 Views)
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Re: The Followers Counter in my Gallery is Stuck

[ Edited ]
★★★ Apprentice

I've found where my enormous amount of Shared Gallery items is.  It is in the Config.log    I bolded the number found in Numboots and Resolution refresh!  This is my log minus my details. Would it help sort out any problems?

 

 

Spoiler

Name:            Sims4
Version:         1.19.28.1010
Build:           Release 64 Bit
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 3 RAM: 4 CPU Speed: 2394 Threading: 3
Adjusted CPU: 2992 RAM: 16306 Adjusted RAM: 15794 Cores: 2
=== Machine info ===
OS version:      Windows 10 10.0.10586
OS prod type:   
OS major ver:    10
OS minor ver:    0
OS SP major ver:
OS SP minor ver:
OS is 64Bit:     1
CPU:             GenuineIntel
    Brand:       Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
    Family:      6
    Model:       13
    Cores:       2
    HT:          1
    x64:         1
Memory:          16306MB
Free memory:     13131MB
VA space:        134217728MB


User deleted by meXXXXXXXXXXXXX

Infor deleted by meXXXXXXXXXXXXXXXXXX

 

=== Graphics device info ===
Number:          0
Name (driver):   NVIDIA GeForce GTX 850M
Name (database): NVIDIA GeForce GTX 850M [Found: 1, Supported: 1]
Vendor:          NVIDIA
Chipset:         Vendor: 10de, Device: 1391, Board: 229d103c, Chipset: 00a2
Driver:          nvd3dumx.dll, Version: 10.18.13.6822, GUID: D7B71E3E-50D1-11CF-2A69-90021FC2C735
Driver version:  6822
Monitor:         \\.\DISPLAY1
Texture memory:  4036MB
Vertex program:  3.0
Pixel program:   3.0
Hardware TnL:    1
Opt. features:   +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
=== Options ===
NumBoots 17
LightingQuality 3
GeneralReflections 3
ObjectQuality 2
VisualEffects 3
PostProcessing 1
UseUncompressedTextures 0
TerrainQuality 2
EdgeSmoothing 0
SimQuality 4
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 100
ResolutionWidth 1920
ResolutionHeight 1080
ResolutionRefresh 60
SceneResolution 3
VisualQuality 0
FullScreen 1
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
AudiOopsutputMode 1
MasterLevel 0
VoiceLevel 0
SoundFXLevel 0
MusicLevel 0
MenuMusicLevel 0
UISoundSXLevel 0
AmbientLevel 255
FocusMute 0
MoodChange 0
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 0
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
AdvancedCamera 1
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 0
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
=== Default Options ===
NumBoots 4294967295
LightingQuality 4
GeneralReflections 3
ObjectQuality 3
VisualEffects 3
PostProcessing 1
UseUncompressedTextures 0
TerrainQuality 2
EdgeSmoothing 3
SimQuality 4
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 100
ResolutionWidth 2023
ResolutionHeight 1138
ResolutionRefresh 4294967295
SceneResolution 3
VisualQuality 5
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
AudiOopsutputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
AdvancedCamera 0
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0mous number of shared items in the Gallery is. It is

 

Message 25 of 85 (1,174 Views)
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Re: The Followers Counter in my Gallery is Stuck

Hero

Did you try what happens if you delete the log file (move to desktop I mean) and let the game create a new one =

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 26 of 85 (1,156 Views)
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Re: The Followers Counter in my Gallery is Stuck

★★★ Apprentice

Creating a new log file does not work.  That enormous number I gave I saw on someone else's config.log sent in as well.

 

I completely uninstalled by NVidia's driver via the desktop and software from the laptop and deleted it, reinstalled the drivers via the Device manager and got the same number again in the Gallery. It doesn't seem to affect my game and I have given up uploading lots so will put up with it and hope EA sorts it out their end.

 

As long as I don't break the Gallery!

Message 27 of 85 (1,148 Views)
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Re: The Followers Counter in my Gallery is Stuck

Hero

Ok. Thanks for all your testing.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 28 of 85 (1,146 Views)
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Re: My 4294967293 uploads?!

★ Apprentice

over night i gained over 200 followers. This is not true because i have not had a single follower add since yesterday. So..I too have an issue with my account.

Message 29 of 85 (1,126 Views)

Re: My 4294967293 uploads?!

Hero

Thank you for the report.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 30 of 85 (1,110 Views)
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