Gallery notification list not showing

[Davinesimdiva]

I am having the same issues as previously stated .  I can't get the gallery and when I do it is red X on everything.  It is so annoying.  

[MagpieMorrigan]

I am also having this issue, and I have tried all of the solutions suggested. I wish this would get fixed. It only shows me my news, not anything else.

[userafw]

@SilverWolf0130Here is the text of my LE file:

Spoiler

xml version="1.0" ?>
<root>
<report>
<version>2</version>
<sessionid>230b0d849f7c926964119d6e</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2023-03-15 10:27:57</createtime>
<buildsignature>Local.Unknown.Unknown.1.96.365.1030-1.200.000.584.Release</buildsignature>
<categoryid>(AS)olympus.core::OlympusObject</categoryid>
<desyncid>230b0d849f7c926964119d6e</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core::OlympusObject/ParseObject()
at olympus.core::OlympusObject/ParseObject()
at olympus.core::OlympusObject/ParseObject()
at OlympusObject instance constructor()
at FeedData instance constructor()
at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()
at gamedata.Exchange::FeedDataFeed/RequestData()
at olympus.controls::GUIComponent/ConfigUI()
at olympus.controls::GUIComponent/OnAddedToStage()
at widgets.GameEntry.Launcher.controls::LauncherNavigationButton/AddGalleryBadgeContainer()
at olympus.controls::GUIComponent/ConfigUI()
at olympus.controls::GUIComponent/OnAddedToStage()
at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
rtim=3110
Client Session Time: 57.84
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 12,128,0,5385
Modded: True
SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 3090 Ti nvldumdx.dll 31.0.15.2849, GUID: D7B71E3E-6143-11CF-B978-9D700EC2D235
</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>230b0d849f7c926964119d6e</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2023-03-15 10:27:57</createtime>
<buildsignature>Local.Unknown.Unknown.1.96.365.1030-1.200.000.584.Release</buildsignature>
<categoryid>(AS)olympus.core::OlympusObject</categoryid>
<desyncid>230b0d849f7c926964119d6e</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
at olympus.core::OlympusObject/ParseObject()
at olympus.core::OlympusObject/ParseObject()
at olympus.core::OlympusObject/ParseObject()
at OlympusObject instance constructor()
at FeedData instance constructor()
at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()
at gamedata.Exchange::FeedDataFeed/RequestData()
at olympus.controls::GUIComponent/ConfigUI()
at olympus.controls::GUIComponent/OnAddedToStage()
at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
rtim=3113
Client Session Time: 57.84
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 12,128,0,5385
Modded: True
SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 3090 Ti nvldumdx.dll 31.0.15.2849, GUID: D7B71E3E-6143-11CF-B978-9D700EC2D235
</desyncdata>
</report>
</root>

[SheriGR]

I still have it also. Badly. 😮‍💨

(See below...)

[MagpieMorrigan]

Yeah, it's still not resolved. I sometimes get new things in the news and gallery, but it mostly only shows me my stuff.

[SheriGR]

Actually, @MagpieMorrigan, I'm now noticing an improvement/change for me that I can live with. My game is now apparently starting up off-line. If I enter my game and click the 'gallery' button at the Main Menu, or enter a game save and click the gallery icon (light bulb) and then click the "News" tab, it only brings up notices about actions I have done (so local, offline stuff).

However... if, from that screen, I click the 'SheriGR' tab or the 'Gallery' tab, I get a popup asking if I want to
connect" (go online)...


If I choose "Connect" in the popup, then I see that the "News" tab now contains the notifications from others that I'm looking for! And, unlike my earlier issue (mentioned in this thread previously), I see notices from while I was offline/not in my game, not just notices from others that happen while I am in-game:

So... that's a nice, medium ground for me that I can live with. I just had to become aware of how to work it now! 😅

[SafireDoodle]

Problem is still happening, over 3 years later. I know there's a fix that each user can do but this really should be fixed on the game itself by now.

[SheriGR]

@SafireDoodle @MagpieMorrigan Did you try what I mentioned in comment #126? I’m wondering if this works for  others like it did for me? By 'try' I'm referring to the part "However... if, from that screen, I click the 'SheriGR' tab or the 'Gallery' tab, I get a popup asking if I want to
connect" (go online)... if I choose "Connect" in the popup, then I see that the "News" tab now contains the notifications from others that I'm looking for! And, unlike my earlier issue (mentioned in this thread previously), I see notices from while I was offline/not in my game, not just notices from others that happen while I am in-game."

[SafireDoodle]

@SheriGR My game has been starting up offline for several months now. I'm not sure what there is to "try" in your comment. Every since I encountered this issue, the game won't show any gallery notifications at all.

[SheriGR]

@SafireDoodle Sorry for any confusion, and if I am misunderstanding your comment... I meant did you try what I wrote in comment #126 above (in this thread/chat/conversation)... at this link: https://answers.ea.com/t5/Bug-Reports/CURRENT-ISSUE-Gallery-notification-list-not-showing/m-p/124348...

By 'try' I'm referring to the part "However... if, from that screen, I click the 'SheriGR' tab or the 'Gallery' tab, I get a popup asking if I want to connect" (go online)... if I choose "Connect" in the popup, then I see that the "News" tab now contains the notifications from others that I'm looking for! And, unlike my earlier issue (mentioned in this thread previously), I see notices from while I was offline/not in my game, not just notices from others that happen while I am in-game."