APEX Error Upon Loading In (Error Code attached)

by dandawggg
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APEX Error Upon Loading In (Error Code attached)

★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 7 3800x Gigabyte RTX 2070 Super OC 3X Ventus
Enter RAM memory size in GB 32GB Ram
What is your gamertag/PSN ID/EA Account name? dvnny-733
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. n/a
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Crypto
Which Legends were your squad mates using (if applicable)? Bangalore, Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Map with the big vortex in one corner. One of the landing areas is called "estates". Landed somewhere in the lower right corner.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Dropping in from dropship.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 5/3/2022
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? You don't get to play after you land.
What should be happening instead? The error shouldnt kick me out of the match
Steps: How can we find the bug ourselves? I'm not sure if its a gun skin, or a gun pendant thats causing it. I'm going to attach the error screen below.

I will attach a picture below

Message 1 of 2 (118 Views)

Accepted Solution

Re: APEX Error Upon Loading In (Error Code attached)

Community Manager

Hi @dandawggg


This might be happening because of the Unshackled event ending earlier today. 

 

Have you had the chance to try shutting down and restarting the game to see if that helps? Let me know if you're still seeing the same error message after that. 

 

Thanks! 

Kent.png

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Message 2 of 2 (97 Views)

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Re: APEX Error Upon Loading In (Error Code attached)

Community Manager

Hi @dandawggg


This might be happening because of the Unshackled event ending earlier today. 

 

Have you had the chance to try shutting down and restarting the game to see if that helps? Let me know if you're still seeing the same error message after that. 

 

Thanks! 

Kent.png
Message 2 of 2 (98 Views)
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