January 2017
Product: Battlefield 1
Platform:PC
Summarize your bug Since new year game crashes with this error. Was ok before in early december.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Put on AMD latest driver and AMD R9 380 card in PC
Motherboard is ASUS Z97
Radeon Software Version - 16.12.2
Radeon Software Edition - Crimson ReLive
Graphics Chipset - AMD Radeon (TM) R9 380 Series
Memory Size - 4096 MB
Memory Type - GDDR5
Core Clock - 990 MHz
Windows Version - Windows 7 (Service Pack 1) (64 bit)
System Memory - 16 GB
CPU Type - Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
What happens when the bug occurs? The game crashes to desktop and the message dialog box attached occurs.
Please select your region Europe
In what game mode did the bug occur? Operations
AMD or Nvidia Model Number AMD R9 380
Enter RAM memory size in GB 4GB
Bug
January 2017
A clean video driver install after the help of Driver Display Uninstaller may help prevent this error.
You can download DDU at the following, third party website. Don't mistakenly click on the ads, the downloads are at the bottom under 'Download locations':
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
January 2017
I did that and installed the latest AMD driver. Same error.
January 2017
Any news ?
January 2017
every single r9 380 user having the same problem so its not something we can fix we have to wait for a new game update or a new driver update
March 2017
I have same issue with same graphic card....
June 2017
This problem just came back after the last BF1 update. SMH!
June 2017
Hey @3therBunny,
it would be awesome if you could provide a DxDiag file - here's an article about how to create one and attach it to your post. This might come in handy in narrowing down the root cause.
July 2017
Hey @Fus_Ro_DOMO,
could you do two things to try to fix this?
1. Please update your graphics driver, the one currently installed is from March.
2. Try setting up a new Windows User Account - please make this an admin account. Log on to Windows with it and relaunch the game.