March 2021 - last edited March 2021
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? cOoLHUN666
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. -
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? -
Which Legends were your squad mates using (if applicable)? -
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. After pressing X(continue)
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logging in
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 09.03.21 20:22
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Error screen.(There was a problem processing game logic)
What should be happening instead? Log in normally
Steps: How can we find the bug ourselves? Just log in in ps4
sh_items.gnut #773 [UI] Index "49" is beyond array size of 0
EDIT: (03:09) Things I tried to solve it and not working:
EDIT2: (03.10) After several tries with @paxxinthefranxx method, server change and reinstalling the game its seems working still shows up but less frequently
EDIT3: (03:11) So it happened today also I tried cleaning apex cache and game works normally(for now): On the PS main screen:
Thanks everyone who helped!
Solved! Go to Solution.
March 2021
Hey again i got a little trick how it works for me.
Logged in to another account - it worked - i switched to my main account without closein apex (ps4) And closed it on my main account, then i tryed to log in a few times - closed application and so on and after 3 trys it worked. Idk if thats something that can help you guys but try it - worked out for me
March 2021 - last edited March 2021 by EA_Kent
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Lsufan88_
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. None
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logging into the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Every time I try to log in to the apex servers It logs me then kicks me out and says “There was a problem processing game logic. Please try again later and doesn’t let me click continue again unless I close app
What should be happening instead? Logging into game server
Steps: How can we find the bug ourselves? Test on some ps4s cuz it doesn’t happen to everyone
Can’t log in
[Admin - updating thread title for search results]
March 2021
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? jonemo55
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. NA
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. NA
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? NA
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? I am unable to load into the game after the latest update.
What should be happening instead? The game should load
Steps: How can we find the bug ourselves? Try loading into the game from a PS 4 pro I guess
Picture of error
March 2021
Have that Problem on my main Acc after the newest update today - somehow when i use a other Account it works how it should. Anyone know what that is?
March 2021
March 2021
March 2021
Im glad(?) this bug getting recognition
March 2021
Hey guys, had the same issue! Tried to login on another server in the main menu and it worked. Might work for you guys as well!
March 2021
same problem...