AH Countdown Timer is Not Accurate

by ThatGuy049
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Original Post

AH Countdown Timer is Not Accurate

★★ Apprentice

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug During a biding war, I like to place a bid in the last few seconds. I will bid at 00:02 or 00:03 seconds remaining and get a "Bid Failed" message followed by an "Auction Sold" message.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Time calibration tests between the various auction houses
What happens when the bug occurs? I lose the bid
What do you expect to see? A solution

This has happened more times than I can remember. It's getting very annoying. Please fix this issue. Thanks 

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Re: AH Countdown Timer is Not Accurate

Community Manager

@ThatGuy049 

 

There could be a slight server delay when sending the information from your device to the servers and back. If you haven't tried these mobile troubleshooting steps below, they're worth a try to see if that will help sync up the auction timing.

If you're experiencing this on a WiFi connection I would try rebooting the local network to help boost the WiFi signal strength again.

 

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

 

If you linked up your game progress to Facebook, Google, or your Apple account you can safely delete the app and reinstall it without losing any progress. 

Blueberry.png
Message 2 of 3 (497 Views)

Re: AH Countdown Timer is Not Accurate

★★ Apprentice

@EA_Blueberry 

 

Thanks for the feedback man. I'll take a look at that link

Message 3 of 3 (492 Views)