3v3 GAC bug

[AdmiralHanSolo]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iOS
OS Version 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 954-497-777
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I was playing 3v3 and I threw Vader’s culling blade while he was in merciless massacre and it froze and I lost the battle
Steps: How can we find the bug ourselves? I’m not sure but these bugs happen randomly.
Connection Type Wifi
Please select your region North America
Country USA

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I was up against separatists (dooku, nute, and magnaguard)  with empire (Vader, emperor, and range trooper) 

[EA_UltraSlide · Accepted solution]

Hi there @AdmiralHanSolo 

We have checked the logs available to us and cannot see a reason for freeze in game. Thankfully you still won the round!

Please take a look at our troubleshooting guide to try and stop this from happening in the future. Hope this helps!

[EA_UltraSlide · Accepted solution]

Hi there @AdmiralHanSolo 

We have checked the logs available to us and cannot see a reason for freeze in game. Thankfully you still won the round!

Please take a look at our troubleshooting guide to try and stop this from happening in the future. Hope this helps!

[AdmiralHanSolo]

@EA_UltraSlide I won the round with ending in 3 battles!! I could have won in 1...I wasted Vader team, padme, and I finally won with imperial troopers!! I lose many banners that arena

[AdmiralHanSolo]

@AdmiralHanSolo I won the arena because of strategy and ahnaldt101s helpfulness (you probably know him) I felt angered at first but now I’m proud lol