December 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number rtx 2070
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? slinkybisk
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. went back to main screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. lost and went to main screen
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 12 25 2019 around 10pm
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? got like 28 apex packs randomly and 20k legend tokens
What should be happening instead? nothing probably
Steps: How can we find the bug ourselves? no idea
i thought it was just the retroactive stuff i heard about but then i read it was only supposed to give 14 at lvl 100 im only lvl 38
December 2019
Hi @SlinkyBisk.
The maximum number of retroactive packs you would receive should be 14 if you were already at lvl 100 before the progression changes. If you received more that's likely due to a bug. I'll forward up your details to the Apex Legends team so they can take a look.
/Kent
December 2019 - last edited December 2019
@EA_Kent should i not open the ones i received or am i okay to open them up? and thank your for the response
January 2020